model no. 062-3424-6 | contact us 1-800-689-9928
14
TROUBLESHOOTING
Flow rate too
low
The seal leaks
TROUBLESHOOTING
1. There is a blown fuse or
tripped circuit breaker in your
home's breaker/fuse box.
2. The voltage is low.
3. The impeller is blocked.
4. The motor is defective.
1. There is an air leak in the
suction line.
2. The impeller is blocked.
3. The seal is worn
4. The suction lift is too high
5. The hose is kinked or looped
6. The fittings are not tight
7. The suction hose is out of water
8. The inlet is clogged.
The pump will
not start or
run
The pump will
not prime or
retain prime
after operating
1. If blown, replace with a proper sized
fuse or reset the breaker.
2. If the voltage is less than 108 V, check
the wiring size or use a shorter
extension cord.
3. Remove the blockage.
4. Contact customer service at
1-800-689-9928.
1. Repair or replace the suction line.
2. Remove the blockage.
3. Replace the seal.
4. Lower the pump.
5. Straighten the hose.
6. Tighten the fittings.
7. Submerge the suction hose end.
8. Clean the inlet.
Problem
Possible Cause
Corrective Action
1. The piping or hose is fouled or
damaged
2. The voltage is low.
3. The hose diameter is too small.
4. The discharge hose is too small
1. The seal is worn.
2. The shaft is grooved.
3. The pump head is loose on the
motor.
1. Clean or replace the piping or hose.
2. If the voltage is less than 108 V
, check
the wiring size or use a shorter
extension cord.
3. Use a minimum 3/4" (1.9 cm)
heavy-duty garden hose.
4. Use as short a hose as possible (max.
50'/7.6 m).
1. Replace the seal. Call for replacements.
2. Replace the rotor. Call for replacements.
3. Ensure the pump is assembled properly
and that there is no obstruction.