Safety 7
For parts or assistance, call Flotec Customer Service at
1-800-365-6832
Retain Original Receipt for Warranty Eligibility
Limited Warranty
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
MASTER PLUMBER warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in
material and workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve
(12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced
at MASTER PLUMBER’s option, subject to the terms and conditions set forth herein. Note that this limited warranty applies
to manufacturing defects only and not to ordinary wear and tear. All mechanical devices need periodic parts and service to
perform well. This limited warranty does not cover repair when normal use has exhausted the life of a part or the equipment.
The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility
is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair
or replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per
purchase). Purchaser pays all removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact MASTER PLUMBER Customer
Service at 800-628-9439.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail
outlet where it was purchased or to the factory immediately after the discovery of any alleged defect. MASTER PLUMBER will
subsequently take corrective action as promptly as reasonably possible. No requests for service will be accepted if received
more than 30 days after the warranty expires. Warranty is not transferable and does not apply to products used in commercial/
rental applications.
Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact MASTER PLUMBER Customer Service.
Sewage pumps that have seen service and been removed carry a contamination hazard with them.
If your sewage pump has failed:
• Wear rubber gloves when handling the pump;
• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
• Dispose of the pump according to local disposal ordinances.
Exceptions to the Twenty-Four (24) Month Limited Warranty
Product
Warranty Period
Drill Pump, MiniVac Pump 539997, 12 Volt MiniVac Pump 539835
90 days
Engine Drive Self-Priming Pump, Jet Pumps, Jet Pump and Tank Systems, Sprinkler Pumps, Portable
Transfer Pumps
1 Years
4” Submersible Well Pumps, 540136
3 Years
Submersible Sump Pumps 633752, 633766
5 Years
General Terms and Conditions; Limitation of Remedies
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does
not apply to the following: (1) acts of God; (2) products which, in MASTER PLUMBER’s sole judgment, have been subject
to negligence, abuse, accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation,
maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other
foreign materials in the system, or operation at pressures in excess of recommended maximums.
This warranty sets forth MASTER PLUMBER’s sole obligation and purchaser’s exclusive remedy for defective products.
MASTER PLUMBER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT
DAMAGES WHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE FOREGOING LIMITED WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION
PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal
rights and You may also have other rights which vary from state to state.
MASTER PLUMBER PUMP • Chicago, IL U.S.A. 60631
Phone: 800-628-9439 • Fax: 800-526-3757
For parts or assistance, call Master Plumber Pump Customer Service at
800-628-9439
