Troubleshooting
Error or Error Message
Possible Causes
Recommended Solutions
A red battery symbol displays on
display screen.
Low battery
Replace low batteries as soon as possible. (see
Installing the AAA Batteries
section in this
manual)
Device does not display readings
Incorrect finger placement
Incorrect battery orientation
No battery
Low battery
Environmental influences
Wait for measurement (PVI may take up to 2
minutes before initial measurement)
Reposition finger (see
Using MightySat
section
in this manual)
Re-orient batteries
Replace with new batteries
Relocate device
Contact Masimo Technical Services
Device display does not turn on
No battery
Device damaged
Replace with new batteries
Contact Masimo Technical Services
Numbers appear dim
Low battery
Brightness set low
Exposed to bright lights or sunlight
Incorrect finger placement
Measurement site may be poorly perfused
Check battery status indicator and replace
batteries if necessary
Check brightness setting in menu
Relocate device so that it is no directly under
bright lights
Reposition finger (See
Using MightySat
section
in this manual)
Choose different finger
Contact Masimo Technical Services
Device keeps turning off while on the
finger
Incorrect finger placement
Environmental influences
Device damaged
Reposition finger (See
Using MightySat
section
in this manual)
Relocate device
Contact Masimo Technical Services
Measurement does not display on the
smart device
Bluetooth not connected
Compatible App not installed on smart device
Device damaged
Smart device damaged
Confirm Bluetooth is on for the MightySat and
the smart device
Confirm the Masimo app is installed on the
smart device
Close and re-launch Masimo app
Check that MightySat is paired to the correct
smart device
Contact Masimo Technical Services
Product Support
For additional help, contact Masimo Technical Services at (949) 297-7498. Local contact information can
be found at http://service.masimo.com.
Limited Warranty
Masimo warrants to the original end-user purchaser the Masimo-branded hardware product MightySat
Fingertip Pulse Oximeter and any software media contained in the original packaging against defects in
material and workmanship when used in accordance with Masimo’s user manuals, technical specifications,
and other Masimo published guidelines for a period of 24 months and any Masimo-branded batteries, if
supplied by Masimo with the product, for six (6) months from the original date the Product was obtained by
the end-user purchaser.
Masimo’s sole obligation under this warranty is the repair or replacement, at its option, of any defective
Product or software media that is covered under the warranty.
To request a replacement under warranty, Purchaser must contact Masimo and obtain a returned goods
authorization number so that Masimo can track the Product. If Masimo determines that a Product must be
replaced under warranty, it will be replaced and the cost of shipment covered. All other shipping costs must
be paid by purchaser.
The above described warranty is in addition to any statutory rights provided to Purchaser under applicable
laws and regulations of the region in which the product was sold to the extent that those rights cannot be
disclaimed and are superseded by the above described warranty to the extent permitted under applicable
laws and regulations of the region in which the product was sold.
Exclusions
The warranty does not apply to any non-Masimo branded product or any software, even if packaged with the
Product, or any Product that was: (a) not new or in its original packaging when supplied to purchaser; (b)
modified without Masimo’s written permission; (c) supplies, devices, or systems external to the Product; (d)
disassembled, reassembled, or repaired by anyone other than a person authorized by Masimo; (e) used with
other products, like new sensors, reprocessed sensors, or other accessories, not intended by Masimo to be
used with the Product; (f) not used or maintained as provided in the operator’s manual or as otherwise
provided in its labeling; (g) reprocessed, reconditioned, or recycled; and (h) damaged by accident, abuse,
misuse, liquid contact, fire, earthquake or other external cause.
No warranty applies to any Product provided to Purchaser for which Masimo, or its authorized
distributor, is not paid; and these Products are provided AS-IS without warranty.
Limitation of Warranty
Except as otherwise required by law or altered by the purchase agreement, the above warranty is the
exclusive warranty that applies to the Product and software media, and Masimo does not make any
other promises, conditions, or warranties regarding the Product. No other warranty applies, express or
implied, including without limitation, any implied warranty of merchantability, fitness for a particular
purpose, satisfactory quality, or as to the use of reasonable skill and care. In so far as the above
warranties cannot be disclaimed, Masimo limits the duration and remedies of the warranties to the
duration and to the remedies set forth above and as permitted by law. See the licensing terms for the
terms and conditions that apply to and Software accompanying the Product.
Additionally, Masimo will
not be liable for any incidental, indirect, special, or consequential loss, damage, or expense arising from the
use or loss of use of any Products or Software. In no event shall Masimo’s liability arising from any Product or
Software (under contract, warranty, tort, strict liability, or otherwise) exceed the amount paid by purchaser
for the Product or Software. The above limitations do not preclude any liability that cannot legally be
disclaimed by contract.
Sales & End-User License Agreement
This document is a legal agreement between you (“purchaser”) and Masimo Corporation (“Masimo”) for the
purchase of this Product (“Product”) and a license in the included or embedded Software (“Software”) except
as otherwise expressly agreed in a separate contract for the acquisition of this Product, the following terms
are the entire agreement between the parties regarding your purchase of this Product. If you do not agree to
the terms of this agreement, promptly return the entire Product, including all accessories, in their original
packages, with your sales receipt to Masimo for a full refund.
Restrictions
1.
Copyright Restrictions: The Software and the accompanying written materials are copyrighted.
Unauthorized copying of the Software, including Software that has been modified, merged, or
included with other software, or the written materials is expressly forbidden. Purchaser may be held
legally responsible for any copyright infringement that is caused or incurred by Purchaser’s failure to
abide by the terms of this Agreement. Nothing in this License provides any rights beyond those
provided by 17 U.S.C. §117.
2.
Use Restrictions: Purchaser may physically transfer the Product from one location to another
provided that the Software is not copied. Purchaser may not electronically transfer the Software from
the Product to any other instrument. Purchaser may not disclose, publish, translate, release,
distribute copies of, modify, adapt, translate, reverse engineer, decompile, disassemble, or create
derivative works based on the Software or the written materials.
3.
Transfer Restrictions: In no event may Purchaser transfer, assign, rent, lease, sell, or otherwise
dispose of the Product or the Software on a temporary basis. Purchaser shall not assign or transfer
this License, in whole or in part, by operation of law or otherwise without Masimo's prior written
consent; except that the Software and all of Purchaser’s rights hereunder shall transfer
automatically to any party that legally acquires title to the Product with which this Software is
included. Any attempt to assign any rights, duties or obligations arising hereunder other than as set
forth in this paragraph shall be void.
4.
U.S. Government Rights: If Purchaser is acquiring Software (including the related documentation)
on behalf of any part of the United State Government, the following provisions apply: the Software
and documentation are deemed to be “commercial software” and “commercial computer software
documentation,” respectively pursuant to DFAR Section 227.7202 FAR 12.212, as applicable. Any use,
modification, reproduction, release, performance, display or disclosure of the Software (including the
related documentation) by the U.S. Government or any of its agencies shall be governed solely by
the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the
terms of this Agreement.
Specifications
Measurement Ranges
Parameter
Display Ranges
SpO
2
(Oxygen Saturation)
0% to 100%
PR (Pulse Rate)
25 bpm to 240 bpm
PI (Perfusion Index)
0.02% to 20%
Pleth Variability Index (PVI)
0% to 100%
Parameter
A
rms
SpO
2
(no motion)
± 2% (From 70%-100% SaO2) [1]
SpO
2
(motion)
± 3% (From 70%-100% SaO2) [2]
SpO
2
(low perfusion)
± 2% (From 70%-100% SaO2) [3]
Pulse Rate (no motion)
± 3 bpm [4]
Pulse Rate (motion)
± 5 bpm [4]
Physical Characteristics
Item
Description
Dimensions
2.9” x 1.6 ” x 1.2” (7.4 cm x 4.1 cm x 3.0 cm)
Weight without Battery
0.11lbs. (51g)
Weight with Battery*
0.16 lbs. (73g)
*Note:
Weight is dependent on batteries used
Battery Life
Item
Description
Operating
1.5 Volt AAA Battery
Battery Life
*Approximately 1800 spot checks
*Note: Based upon 15 hours of operation with screen brightness set to 50% a spot check of 30 seconds.
Bluetooth LE Wireless Technology Information
Bluetooth Wireless Technology Information
Modulation Type
GFSK
Max. Output Power
-1 dBm
Frequency Range
2402-2480 MHz
Antenna Peak Gain
-7 dBi
Recommended Range
~10 feet (~3 meters) line-of-sight
Radio Compliance
Radio Modes
Bluetooth LE
USA
FCC ID: VKF-MSAT01A
FCC parts 15.207 and 15.247
Canada
IC-7362A-MSAT01A
RSS-210
Europe
EN 300 328
EN 301 489-17
Environment
Item
Description
Operating Temperature Range
5°C to 40°C
Operating Humidity
10 to 95% RH
Storage/Transport Temperature
-40°C to 70°C
Atmospheric pressure
540 to 1060 mBar
Compliance
Safety Compliance
ANSI/AAMI 60601-1
CSA C22.2 No. 60601-1
IEC 60601-1
EN 60601-1
IEC 60601-1-6
IEC 60601-1-11
ISO 80601-2-61
EMC Compliance
IEC 60601-1-2, Class B
ISO 80601-2-61: Clause 202, 20 V/m radiated immunity
Equipment Classifications per IEC 60601-1
Degree of Protection against electric shock
Type BF applied part
Mode of Operation
Continuous
Degree of Protection from Liquid Ingress
IP23, Protection from ingress of particulates > than 12.5 mm and ingress
from spraying water.
Environment
Not for use in the presence of flammable anesthetics
