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Troubleshooting  

19 

 

Troubleshooting 

 

Problem 

Probable cause(s) 

Suggested remedy 

Machine will not produce fog 
when remote control Fog 
button pressed

Machine not at operating 
temperature  

Wait 10 to 15 minutes

Machine not powered up or 
heaters disabled 

Ensure mains power switch 
on, enable heaters by 
pressing FOG

Output level control set to 
zero

Increase setting

Machine continues to 
produce fog when Fog 
button is not pressed

Timer is engaged 

Disengage the timer by 
pressing the FOG/TIMER 
ENGAGE button briefly 

Machine can be fired from 
the remote control, but not 
by DMX controller 

DMX address setting 
incorrect 

Change DMX address (page 
15) 

Poor connection in DMX line 

Check DMX cables and 
connections 

Fog output is weak 

Machine requires priming 

Prime machine (page 10) 

Wet, greasy, non-uniform 
fog output, fluid drips or 
spits from nozzles, or very 
loud noise when firing 
machine 

Incompatible fog fluid 

Use only approved fluids! 

Machine appears dead 

Mains fuse blown 

Replace fuse (page 19) 

No power at AC cable inlet 

Check power cable and 
circuit breaker 

 
 
 

R e s e t t i n g   t h e   m a c h i n e   a f t e r   f l u i d   o u t  

If the machine runs out of fluid it will automatically shut down to prevent any 

damage occurring, the Low Fluid LED on the rear will illuminate. To reset simply 
turn the mains power off and back on again. Refill the fluid container and follow 
the priming instructions under ‘Making fog’ on page 10. 
 
 
 
 
 

 

 

 
 

 
 
 
 
 
 

Summary of Contents for JEM ZR44 Hi-MASS

Page 1: ...user manual ZR44 HI MASS P N 35010032 D TM ...

Page 2: ... any injury damage direct or indirect loss consequential or economic loss or any other loss occasioned by the use of inability to use or reliance on the information contained in this manual Martin Harman and all other trademarks in this document pertaining to services or products by Martin Professional or its affiliates and subsidiaries are registered as the property of Harman International Indust...

Page 3: ...n the power 11 Control settings 12 Overview 12 Manual firing 12 Setting fog output level 12 Setting the Timer 12 Setting the master slave link mode 12 Digital remote control 13 Overview 13 Functions 13 DMX control 14 Overview 14 Connection 14 DMX functions 14 Setting the DMX address 15 Approved fluid types 16 Pro Clean Supreme Fluid 17 Basic service 18 Cleaning 18 Fuse replacement 18 Troubleshooti...

Page 4: ... both overload and ground fault protection Before connecting the fog machine to power check that the voltage indicated on the machine s serial label matches your local AC power voltage If your AC power voltage does not match do not use the machine Contact Martin Service for assistance Before using the machine check that all power distribution equipment and cables are in perfect condition and rated...

Page 5: ...vents and ensure free and unobstructed air flow to and around the machine Keep the machine at least 600 mm 24 in away from combustible and heat sensitive materials Do not operate the machine if the ambient temperature Ta is below 5 C 41 F or above 40 C 104 F Do not operate the machine if the relative air humidity exceeds 80 Preventing injuries Ensure that the surface on which the machine is locate...

Page 6: ...d types on page 16 or you may cause the release of toxic gases presenting a severe health hazard You will also probably damage the machine Do not create dense fog in confined or poorly ventilated areas Do not expose people with health problems including allergic and or respiratory conditions such as asthma to fog output Do not point fog output directly at a person s face or at face height ...

Page 7: ... the new JEM ZR44 Hi Mass encompasses what Martin fog effect machines are all about state of the art technology high quality and ruggedness Congratulations on your purchase of this fog machine from Martin Details of the full range of Martin products are available on our website at www martin com Features at a glance Robust road worthy design Integrated analog remote control DMX with RDM standard H...

Page 8: ...nector Main power switch Dip switch DMX address AVR program upload socket 5 pin DMX input and link 3 pin DMX input and link Fluid Reservoir If suspending overhead Wrap safety cable under hanging bracket and secure Hanging bracket Remove remote control to access Digital remote accessory socket Fog output nozzle ...

Page 9: ...at the rear of the machine to the ON position and press the grey stand by button The Ready LED will flash indicating the machine is heating up allow around 10 minutes for the machine to reach operating temperature Once the machine has heated the Ready LED will stop flashing and be permanently on Making fog Once the machine has heated up hold the FOG button on the remote to start the fog output It ...

Page 10: ...hine over areas where people will be underneath Ensure that there is at least 100 mm 4 in clearance around the machine and at least 600 mm 24 in in front of the fog output AC power Before using the machine ensure that a grounding type earthed power plug that fits the local power outlets is installed on the power cable DANGER Make sure the power plug is correctly rated For EU models use a plug rate...

Page 11: ...and meets the location requirements stated on page 10 the operator is familiar with and able to comply with the requirements for safe operation listed on page 4 the fog fluid is one of the genuine Martin fluids listed under Approved fluid types on page 16 the machine is electrically grounded earthed the AC power distribution circuits and lines are adequately rated for the current load Turning on t...

Page 12: ...BUTTON When the timer is being used the timer values can be adjusted by a factor of 8 i e a 5 second minimum run time becomes 40 seconds a 10 second delay time becomes 1 minute 20 seconds TIMER ENGAGE This will engage the timer to fire the machine according to the present settings OUTPUT CONTROL Turning this knob clockwise will increase the output of the machine if turned fully anti clockwise ther...

Page 13: ... Fog button turns fog output on and off Press once to start fog and again to stop Timer button turns the fog timer on and off Fog level setting Fog 0 100 Timer run time off time settings 0 90 seconds Run mode RUN The Fog button works by setting RUN to or The Timer button sets RUN to or These buttons are simply a quick way to control this menu function Display Timer button Fog button XLR socket XLR...

Page 14: ...on the rear panel for DMX connection The wiring is shown below Connector pin function 1 Ground 2 Data Cold 3 Data Hot For best results use cable designed for high speed digital data transmission DMX functions The fog machine operates from a single DMX channel which gives proportional control of fog density from 0 100 DMX Level function 0 12 No fog 13 255 Fog at variable density 13 minimum 255 maxi...

Page 15: ... 458 490 1 1 0 1 0 11 43 75 107 139 171 203 235 267 299 331 363 395 427 459 491 0 0 1 1 0 12 44 76 108 140 172 204 236 268 300 332 364 396 428 460 492 1 0 1 1 0 13 45 77 109 141 173 205 237 269 301 333 365 397 429 461 493 0 1 1 1 0 14 46 78 110 142 174 206 238 270 302 334 366 398 430 462 494 1 1 1 1 0 15 47 79 111 143 175 207 239 271 303 335 367 399 431 463 495 0 0 0 0 1 16 48 80 112 144 176 208 2...

Page 16: ...o its incredible long hang time characteristics In environments unaffected by extraction and air conditioning i fog can be expected to last Pro Steam Simulation Steam simulation fluid specifically designed for steam effects Creates a white burst but is fast dispersing In order to optimise the machines temperature setting the dip switch on the rear marked Low Temp should be set down to position 1 R...

Page 17: ...sing Pro Clean Supreme every 200 hours or once a month depending on usage will prolong the life of the heat exchanger in Martin fog and haze machines Connect Pro Clean Supreme fluid to the fogger or hazer then allow the unit to heat When fully ready activate the machine or remote for approximately 30 45 minutes use the timer function if available When completed replace cleaning fluid with appropri...

Page 18: ... to 10 hours after use Remove dust from the air vents with a soft brush cotton swab vacuum or compressed air Clean fog fluid residues from the fog output of the machine using a damp cloth Clean the outer casing with a damp cloth only Fuse replacement The main fuse for the fog machine is located on the electronics board inside the unit DANGER Disconnect the power supply before removing any covers L...

Page 19: ...ress setting incorrect Change DMX address page 15 Poor connection in DMX line Check DMX cables and connections Fog output is weak Machine requires priming Prime machine page 10 Wet greasy non uniform fog output fluid drips or spits from nozzles or very loud noise when firing machine Incompatible fog fluid Use only approved fluids Machine appears dead Mains fuse blown Replace fuse page 19 No power ...

Page 20: ...USITT DMX512 A RDM compliance ANSI ESTA E1 20 RDM Construction Color Black silver Housing Steel and aluminium Fluid reservoir 9 5 l drop in Heat exchanger 1800 W thermally protected Fluid pump Oscillating piston high pressure Fluid management Fluid out sensing sealed for transportation External fluid control Fluid sensing Drip tray Optional bolt on tray with reusable collection sponge Installation...

Page 21: ...input cable US Neutrik PowerCON molded NEMA 5 15P 2 5 m 8 2 ft P N 11501042 User manual P N 35010032 Accessories JEM ZR44 Digital Remote Control P N 92765037 JEM ZR44 Ducting Kit with 5 m 16 4 ft ducting P N 92625005 JEM ZR44 Drip Tray P N 92620011 Approved Fluids JEM Pro Smoke Studio JEM Pro Smoke Super JEM Pro Smoke High Density JEM i fog Fluid JEM Pro Steam Simulation Fluid JEM Pro Clean Suprem...

Page 22: ...22 Technical Specifications Specifications subject to change without notice For the latest technical specifications see www martin com ...

Page 23: ...23 ...

Page 24: ...24 Notes Notes ...

Page 25: ...25 ...

Page 26: ...t and of the Council of the European Union on WEEE Waste Electrical and Electronic Equipment as amended by Directive 2003 108 EC where applicable Help preserve the environment Ensure that this product is recycled at the end of its life Your supplier can give details of local arrangements for the disposal of Martin products ...

Page 27: ...27 ...

Page 28: ...Martin Professional A S Olof Palmes Allé 18 DK 8200 Aarhus N Phone 45 87 40 00 00 Internet www martin com ...

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