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TROUBLESHOOTING - FOR TRAINED MARTIN GARAGE DOOR SERVICE TECHNICIANS

USEFUL LED STATUS INFORMATION

Illuminates

 when 

door is in fully 
opened position. 

Illuminates

 when 

door is in fully 
closed position. 

Illuminates

 when opener is receiving signal from wall control button.

Blinks

 rapidly when opener is receiving a signal from transmitter or keyless entry.

Blinks

 slowly after activating vacation lock on wall control button

Illuminates

 for 2 seconds each time the position tab activates the reference switch as the 

door opens or closes. 

Blinks

 when an obstruction is detected, door reverses, or other problem occurs.

Illuminates

 

when power 
is on. 

COPYRIGHT © 2003 MARTIN DOOR

23

1

3

4

2

Adjustments

 setting interrupted 

before completion

Defective

 Reference Switch.

Photo

 eyes became obstructed 

during downward door travel

Defective

 RPM sensor.

Force

 required to move door 

exceeded set force level

Opener

 exceeded maximum run 

time limit (45 seconds) for

safety reverse

Photo

 eyes not connected properly

Photo

 eyes are dirty.

Photo

 eyes not aligned.

Other

 photo eyes fault.

Force 

watchdog circuit found error

Power

 limit (RTS) sensitivity 

exceeded.

Self-Learned

 force limit exceeded

Internal

 control error

LED DISPLAY AFTER

    PRESSING “P”

CODE

PROBLEM

SOLUTION

 8

10

# 1,#2, # 3, # 4 Blinking

# 1, # 3, # 4 Blinking

4

 5

 7

# 3, # 4 Blinking

# 1, # 4 Blinking

# 4 Blinking

Door

 can be operated normally.  Recheck adjustments if adjustment 

settings were not completed.  See STEP 11.

Have 

opener serviced. Replace reference Switch.

Remove

 obstruction from path of door.  Clean photo eyes or realign 

photo eyes.  See STEP 13

Replace

 RPM sensor

Check

 door for obstructions, proper manual operation, proper balance, 

or broken springs.  Clear obstructions.

If

 door is OK, increase force setting.  After adjustment is made, repeat 

reversal test.  See STEP 11. 

Make

 sure rail assembly is connected to power head and belt or chain 

is moving.  

 

Check

 photo eyes wiring and connections.  See STEP 7.

Clean

 photo eyes.

Realign 

photo eyes.

Replace

 photo eyes.

Check

 door for obstructions, proper manual operation, proper balance,  

or broken springs.  Clear obstructions.

Readjust

 force and run opener up and down twice.  After adjustment is 

made, repeat reversal test.  See STEP 12.

Replace

 defective parts.

3

# 3 Blinking

1

# 1 Blinking

# 2 Blinking

2

Summary of Contents for D3700e

Page 1: ...res Low Risk Martin Finger Shield Garage Doors See page 5 for IMPORTANT INSTALLATION MAINTENANCE SAFETY INSTRUCTIONS WARNING The back page helps you determine if your garage door is HIGH RISK For Inst...

Page 2: ...TROLLEY OPENER HEADER BRACKET END STOP WITH CLEVIS PIN AND COTTER RING TORSION TUBE COPYRIGHT 2003 MARTIN DOOR 2 TOP ROLLER BRACKET OPENER DOOR BRACKET 3 8 X 1 SHORT NECK CARRIAGE BOLT AND 3 8 LOCK NU...

Page 3: ...EASE CORD KNOB TOP DOOR SECTION PHOTO EYE WALL CONTROL OR PUSH BUTTON POWER HEAD CHASSIS C BRACKETS OPTIONAL PUNCHED ANGLE RAIL SUPPORT BRACKET RAIL ASSEMBLY BELT OR CHAIN TROLLEY OPENER HEADER BRACKE...

Page 4: ......

Page 5: ...of 5 1520 so small children cannot reach it and away from all moving parts of door See Step 8 Emergency release tag should be installed above knob and adjusted to about 6 1830 above the floor Risk of...

Page 6: ...Martin Doors over 18 2 5540 wide high wind Martin Doors and Martin wood doors over 10 2 3100 wide use 3 1 4 83 wide U struts that fasten over top roller brackets The opener door bracket fastens on top...

Page 7: ...Fasten the curved power arm to the opener door bracket with 3 8 X 1 short neck carriage bolt and two 3 8 lock nuts as shown in the Opener Door Bracket Guidelines on page 2 and 3 Raise the curved opene...

Page 8: ...or chain position tab will activate the position switch and opener computer correctly The activation begins when the opener opens the door from the closed position for the first time See Figure 5 Pla...

Page 9: ...en one extra rail support bracket to center part of rail furnished for doors 10 3100 to 12 3700 high Fasten two extra rail support brackets spaced equally apart on rails furnished for doors 14 4300 hi...

Page 10: ...be mounted in any position as long as photo eye beam has a clear path from one side of door to the other side after mounting See page 3 Mark and drill two 1 16 1 5 pilot holes into wall If mounting to...

Page 11: ...arage It must be mounted within sight of the garage door clear of all moving garage door parts or any associated parts at least 5 1520 above the floor out of children s reach The wall control push but...

Page 12: ...lease cord with the attached knob connects or disconnects the trolley to the connector on the chain or belt See Figure 21 Always close the door before releasing the trolley from the connector The emer...

Page 13: ...Housing Unsnap the power cord strain relief cover by disengaging the tabs Cut the power cord within 6 152 of the terminal block Replace the strain relief cover by snapping tabs back into place Knock o...

Page 14: ...D 3 should be blinking While LED 3 is blinking press and hold the desired button on the transmitter When the LED 3 blinks rapidly release the transmitter button The opener has now learned the particul...

Page 15: ...s are interrupted See Steps 12 13 Always keep the moving door in sight and away from people and objects until it is completely closed NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR NEVER go under a s...

Page 16: ...eversal protection system which automatically opens the door in 30 seconds if Opener Reversal System fails or if the door is unable to completely close in 30 seconds time STRUT FIGURE 32 FIGURE 33 FIG...

Page 17: ...ow instructions furnished in the automobile owners manual for non rolling code applications TRANSMITTER OPERATION Press button until garage door begins to move The indicator light on the transmitter w...

Page 18: ...door See Figure 43 The vacation lock out feature on the wall control is used to lock out all remote control transmitters The wall control button or keyless entry system can still activate the door Pr...

Page 19: ...l end stop Slide belt or chain and all rail assembly parts out of rail assembly from header end Measure and cut off excess rail assembly 1 25 increments only from header end Disassemble connector asse...

Page 20: ......

Page 21: ......

Page 22: ...doesn t increase the up force and or reset the open travel limit After adjustment Is completed repeat the reversal tests See STEP 12 Is something obstructing the door or in the path of the photo eyes...

Page 23: ...yes not aligned Other photo eyes fault Force watchdog circuit found error Power limit RTS sensitivity exceeded Self Learned force limit exceeded Internal control error LED DISPLAY AFTER PRESSING P COD...

Page 24: ...trapped cut or severed Most are Children Severing of body parts and death Body parts entrapped broken or severed IF UNSURE CALL A TRAINED MARTIN DOOR DEALER If your door is HIGH RISK correct all areas...

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