13
Troubleshooting
Motor does not run
Chipping material is not
being pulled in
Blades cutting
inefficiently
• Reverse the blades or replace with new
blades.
Problem
Remedy
Possible Cause
• Power failure/unit not plugged into a
working receptacle.
• The overload protection has
responded.
• The hopper is opened.
• Check to make sure unit is plugged into a
working outlet. Make sure extension cord is
not damaged.
• Remove any chips and press the reset
button. Wait one minute before pressing the
ON/OFF switch to restart the unit.
• Check to make sure the hopper is secured
and the hopper locking knob is tightened.
• The material is jammed in the feed
inlet.
• The cutting blades are blocked.
• The discharge chute is blocked.
• Examine the cutting head and remove any
blocked material. Replace the hopper.
• Disconnect the power supply and open
the hopper. Open the blade cover. Remove
the blocked material and replace the blade
cover and hopper.
• Disconnect the power supply and open the
hopper. Open the plate of the discharge
chute to clear the blocked material.
Replace the plate and hopper.
• Blade edges are worn.
Only a company specialist may be able to correct faults that cannot be rectified with the aid of this table. Please call the
Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
