JULY 30, 2014
5
3500 SERIES CONVECTION STEAMERS
TROUBLESHOOTING
GENERAL TROUBLESHOOTING GUIDE
PROBABLE CAUSE
REMEDY
1. INDICATOR LIGHT FAILS TO LIGHT WITH TIMER SET.
A. Power to Cooker Off.
Located external circuit breaker for incoming power and place in ON position.
B. Door interlock switch contact not
closed.
Shut cooker door to close switch contacts. Check alignment of door with switch.
C. Door interlock switch faulty.
Replace switch. (Refer to door interlock switch section)
D. Indicator light burned out.
Replace light.
E. Faulty timer contacts.
Replace timer. (Refer to 60 minute timer section)
F. Faulty wiring.
Inspect condition of wire and tightness of all connections. Correct as needed.
2. STEAM FAILS TO ENTER COMPARTMENT WITH INDICATOR LIGHT ON.
A. Faulty steam solenoid valve.
Replace valve. (Refer to steam solenoid valve section)
B. Faulty wiring.
Inspect condition of wire and tightness of all connections. Correct as needed.
3. STEAM ENTERS COMPARTMENT CONTINUOUSLY. TIMER DIAL NOT TURNING.
A. Constant steam position.
Move knob to timing location.
B. Faulty thermostatic switch.
Replace switch. (Refer to cooking compartment thermostatic switch section)
C. Faulty timer motor.
Replace switch. (Refer to 60 minute timer section)
D. Faulty steam solenoid valve.
Replace switch. (Refer to steam solenoid valve section)
E. Faulty wiring.
Inspect condition of wire and tightness of all connections. Correct as needed.
4. STEAM CONTINUES TO FLOW INTO COMPARTMENT AND/OR BUZZER FAILS TO SOUND AT END OF TIMER
SETTING.
A. Timer contacts faulty.
Replace timer. (Refer to 60 minute timer section)
B. Buzzer faulty.
Replace buzzer. (Refer to cooking compartment thermostatic switch section)
C. Faulty wiring.
Inspect condition of wire and tightness of all connections. Correct as needed.
5. STEAM FLOWS CONTINUOUSLY FROM BOILER (OR DIRECT CONNECTED STEAM CONTROL) DRAIN LINE
WITH COOKER IN OPERATION.
A. Cold water not connected.
Turn on external shut-off valve.
B. Faulty thermostat.
Replace thermostat. (Refer to cooking compartment thermostatic switch section)
C. Faulty cold water solenoid.
Replace valve.
D. Faulty wiring.
Inspect condition of wire and tightness of all connections. Correct as needed.