Section 1
General Information
1-3
Owner Warranty Registration Card
General
The packet containing this manual also includes
warranty information. Warranty coverage begins the day
your new ice machine is installed.
If you do not return your OWNER WARRANTY
REGISTRATION CARD, Manitowoc will use the date of
sale to the Manitowoc Distributor as the first day of
warranty coverage for your new ice machine.
COMMERCIAL WARRANTY COVERAGE
General
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Manitowoc representative or
Manitowoc Ice, Inc. if you need further warranty
information.
Parts
Manitowoc warrants the ice machine against defects in
materials and workmanship, under normal use and
service for three (3) years from the date of original
installation.
Labor
Labor required to repair or replace defective
components is covered for three (3) years from the date
of original installation.
Exclusions
The following items are not included in the ice machine’s
warranty coverage:
1. Normal maintenance, adjustments and cleaning as
outlined in this manual.
2. Repairs due to unauthorized modifications to the ice
machine or use of non-standard parts without prior
written approval from Manitowoc Ice, Inc.
3. Damage caused by improper installation of the ice
machine, electrical supply, water supply or drainage,
or damage caused by floods, storms, or other acts of
God.
4. Premium labor rates due to holidays, overtime, etc.;
travel time; flat rate service call charges; mileage
and miscellaneous tools and material charges not
listed on the payment schedule. Additional labor
charges resulting from the inaccessibility of
equipment are also excluded.
5. Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
6. Damage or problems caused by installation,
cleaning and/or maintenance procedures
inconsistent with the technical instructions provided
in this manual.
Authorized Warranty Service
To comply with the provisions of the warranty, a
refrigeration service company, qualified and authorized
by your Manitowoc distributor, or a Contracted Service
Representative must perform the warranty repair.
NOTE: If the dealer you purchased the ice machine from
is not authorized to perform warranty service, contact
your Manitowoc distributor or Manitowoc Ice, Inc. for the
name of the nearest authorized service representative.
Service Calls
Normal maintenance, adjustments and cleaning as
outlined in this manual are not covered by the warranty.
If you have followed the procedures listed in this manual,
and the ice machine still does not perform properly, call
your authorized service company.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.
