20
5001192
Revision 03 February, 2003
Installation and Service Manual
TROUBLESHOOTING
CONDITION
Dispenser does not
dispense ice.
INVESTIGATION:
There is no power to
the dispenser.
There is power to the
dispenser, however
nothing runs.
The gear motor runs
but the dispensing
paddle wheel does not
turn.
CHECK / HOW
TO CHECK:
Is the dispenser
plugged in?
The dispenser is
plugged in with power
to the receptacle. With
a meter, check to see
if power is getting to
the white and black
cord wires inside the
electric box.
Is power going through
the microswitch? With
the dispenser plugged
in, meter probes on the
“C” and “NC” terminals
of the microswitch, en-
ergize the microswitch.
If the meter starts out
registering voltage,
then does not register
voltage when the
switch is pushed, the
switch is good.
If the gear motor at-
tempts to start but fails
to do so, check the ca-
pacitor. To completely
check the capacitor,
you must use a capaci-
tor checker according
to the instructions sup-
plied.
If gear motor fails to at-
tempt to start, check
the gear motor. To
check the gear motor,
disconnect power from
the dispenser. Discon-
nect the gear motor
wires in the junction
box. Check for conti-
nuity through the gear
motor.
Remove the paddle
wheel pin in the bin
area. Is this pin bro-
ken or missing?
CORRECTION:
Plug the dispenser in.
If no power is present,
check the cord and
plug of the dispenser.
Replace if broken wire
or connection is de-
tected.
If no power is going
through the microswitch,
replace the switch or lo-
cate the broken connec-
tion.
If capacitor does not
test correctly, replace
the capacitor.
If gear motor does not
test correctly, replace
the gear motor.
If the paddle wheel pin
is broken or missing,
replace the pin.
