22
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
There’s no picture or
sound and the T3•R’s
menus can’t be seen
The HDMI cable may be
disconnected.
Check the HDMI connections between the
T3•R and your TV.
The input the Manhattan T3•R
is connected to may not be
selected on your TV.
Select the correct HDMI input (see your TV’s
manual for guidance).
Your TV may not correctly
communicate the resolutions it is
capable of and an incompatible
resolution may be selected.
• Turn the T3•R on and wait 30 seconds
• Press HOME
• Press & hold ‘0’ for 5 seconds
• The T3•R will try each resolution for 15
seconds: 1080p then 1080i then 720p
• Select ‘Confirm’ when you see a picture
The picture and sound
keep breaking up or
‘No Signal’ is displayed
on screen
Weak signal from your aerial.
Check your signal in: Settings
→
Information.
If it’s weak or not present, get a professional
to check your installation – your aerial may
provide a better signal if it is realigned
or moved somewhere else. We don’t
recommend using an indoor aerial. As a last
resort, try using a signal amplifier or booster
to improve reception.
Some TV aerials installed with
a signal amplifier need a power
supply from the receiver because
they do not have their own.
If you have connected a signal amplifier, you
can have the T3•R supply it with a +5V DC
supply by selecting the option in the System
section of Settings.
Channels not working
after moving home
The new home is in a different
Freeview transmission area.
Select ‘Full Retune’ in: Settings
→
Channels
→
Retune.
You do not hear any
audio on HD channels
HD channels are broadcast with
Dolby Surround audio but your
TV does not support it.
Change the ‘Audio Output’ setting to ‘Stereo
PCM’ in: Settings
→
Picture & Sound.
Your T3•R switches off
after 3 hours
The T3•R is by default set to go
to standby after 3 hours without
interaction.
Turn ‘Auto Standby’ off or select a different
duration in: Settings
→
System
→
Standby
Options.
TROUBLESHOOTING
