Man & Machine, Inc.
(“Manufacturer”) warrants to the original
purchaser (the “Customer”) that the products it manufactures
(“Product”) shall be free from defects in materials and workmanship
at the time of shipment. Manufacturer’s sole obligation under this
Warranty shall be limited to repairing or replacing with the same or
comparable item, at its option, free of charge, any product returned
to Manufacturer freight prepaid that is deemed to have failed under
Manufacturer’s warranty. Manufacturer shall have no obliga-
tion under this Warranty or otherwise if (1) the Product has been
damaged by abuse, negligence, accident, mishandling, lightning or
flood, or other natural disasters, (2) the Product has been affected
by normal wear and tear, (3) the Product has not been operated in
accordance with its operating instructions, (4) the Product has been
altered or repaired by anyone outside Manufacturer (5) adaptations
or accessories have been made or attached to the Product which, in
Manufacturer’s sole determination, have adversely affected its per-
formance, safety or reliability. If a Product should malfunction or fail
during the warranty period, contact the original place of purchase for
return options.
If purchased directly from Man & Machine, Inc., please submit a
Return Material Authorization (RMA). This form can be located on our
website at http://www.man-machine.com/returnsreplacements/.
Please complete requested information and provide a detailed
description of the problem. Returned Products must include the RMA
number clearly marked on the outside of the package. Manufacturer
will not be responsible for any unnecessary items included with any
returned Product.
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This warranty is the exclusive warranty for any product. Manufacturer
specifically disclaims any and all other warranties of any kind, express
or implied, including any warranties of fitness for a particular purpose or
of merchantability. Manufacturer shall not be liable in tort, including
negligence or strict liability, and shall have no liability at all for injury
to persons or property. Manufacturer’s liability for failure to fulfill its
obligation under this limited warranty or any other liability in connection
with a product shall be limited to the amount of the purchase price
received by manufacturer for the product. The remedies stated in this
limited warranty are the customer’s exclusive remedies against
manufacturer regarding any product. Under no circumstances shall
manufacturer be liable for any indirect, incidental, special or
consequential damages, including lost profits and revenues,
inconvenience or interruptions in operations, or any other commercial
or economic losses of any kind.
These limitations and disclaimers are not made by manufacturer where
prohibited by law. Some states prohibit limitations of warranties and the
customer may have additional rights in those states.
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All items returned for warranty repair/replacement must be sent
freight prepaid and insured to either the original place of purchase
or to the Manufacturer, referencing a valid RMA number:
USA & OTHER COUNTRIES
EUROPE
Man & Machine, Inc.
Man & Machine Europe
3706 West Street
Tappersweg 10c
Landover, MD 20785
2031 ET Haarlem
All warranty repairs or replacements will be returned freight prepaid
by ground service to any destination within the Continental United
States and Europe. Charges for repairs/replacements shipped back
outside this region are the responsibility of the end user.
Products must be cleaned/sanitized before returning. Returns will not
be accepted that have not been disinfected.
USA & OTHER COUNTRIES
EUROPE
1 Year limited warranty
2 Year limited warranty
For current warranty information, visit our website at
http://www.man-machine.com/warranty-statement/.
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• Refund Policy
Orders may be returned within 30-days for full refund (shipping not
included). Return requests received after 30-days will require
additional approval and a 30% restocking fee. Units used for
biological or industrial applications CANNOT be returned for refund.
All units returning for refund must be in “like new” condition with
original packaging and accessories (i.e. cables, dongles, etc.).
• Product warranty statement
USA:
+1 301 341 4900
Europe:
+31 (0) 23 5450185
www.man-machine.com
The Windows logo is a trademark or registered
trademark of Microsoft Corporation in the
United States and/or other countries.
Copyright Man & Machine, Inc. 2021
rev. 1.2
