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Central Management System

D MakoScope

D.1

Overview

MakoScope is the browser-based feedback system. By browsing to the IP address of your CPE, you can

get real time information on its status. This is optional, but useful for diagnostics.
From your internal network, type the IP address of your CPE ( eg. http://192.168.1.254 ) into a browser.

D.2

System Information

Mako ID

The unique identifier of your CPE.

Software ID

Software version number, this is often useful to helpdesk staff.

Failover Status

Shows whether the failover is active or not.

Last Mako Server

The last time your CPE communicated with the CMS.

Contacted

Summary of Contents for 6500

Page 1: ...Management Home Company Search MN_CMS0001_MK_A4...

Page 2: ...Page 2 of 45 Central Management System...

Page 3: ...tion Send Invitation 30 6 4 VPN AddThird Party Device 31 6 5 VPN DeleteThird Party Device 31 6 6 VPN Remote Access Manage Access 31 6 7 VPN Remote Access AddVPN User 32 6 8 VPN Remote Access PPTP Sett...

Page 4: ...Should Someone Else Be Reading This What s wrong with this IP address 202 12 324 4 Page 4 of 45 Central Management System...

Page 5: ...CMS is always used with a CPE to provide reporting and configuration options via the hosted servers Your CPE CMS and the hosted management servers are referred to as the Mako System Internet Your CPE...

Page 6: ...cally prompted to save changes This means navigating away from a screen without saving changes will result in no change to your system Save buttons are generally in the bottom right of a page and may...

Page 7: ...er https in which traffic between the browser and the Central Management Servers is encrypted Your browser must accept cookies and must have JavaScript enabled to access the CMS website These properti...

Page 8: ...d non PCI compliant for general internet traffic If you don t have a PCI template you have two still have two separate traffic routes with our entry level appliances For example one could be used for...

Page 9: ...e submenus the shade gets darker and the options get indented slightly on the left n n The highlighted menu item is the open option Once selected the menu item on the left highlights reveals the subme...

Page 10: ...r account access history and general info The top line gives you the user access details time and company you re operating under for this session Also here is Head Office The name of the selected CPE...

Page 11: ...n Click your target CPE s radio button from this list The default selection will be the topmost CPE 4 1 1 Advanced Search Your network can be searched using each CPE s ID text n n Advanced Search Ente...

Page 12: ...ays remember The CPE you are working with is listed in the Header bar of each page 4 4 List Filtering To filter your results by Online Offline or Awaiting Connection status categories n n In the CPE S...

Page 13: ...ou ve selected a CPE in the Selection menu you may change its parameters Your ability to configure CPEs may be restricted Please consult your reseller if you encounter any difficulties The over arcing...

Page 14: ...for you It tells your carrier what type of network gateway your system should use 5 1 2 PPP Account Settings The following options apply if your CPE is connected via PPP PPP is used for an ADSL confi...

Page 15: ...t If this is selected and the threshold is reached your Internet connection will be cut off when this threshold is reached It can be reactivated with manual intervention but your connection will remai...

Page 16: ...mmend testing this failover ability occasionally outside of your business hours To configure cellular failover for your CPE Cellular cannot be used as the primary ISP mode n n Check the Enable Cellula...

Page 17: ...andwidth ISP plan This threshold alert helps manage your DAILY traffic while the ISP Setup page will contain MONTHLY threshold warnings 5 3 2 Worm Alerts Your CPE automatically detects PCs on your net...

Page 18: ...de you with multiple IP addresses this page won t be available 5 4 1 Existing IP Ranges IP Range The subnet mask of allowable addresses in CIDR notation Start End Address The first 3 significant numbe...

Page 19: ...eny and should only be enabled for troubleshooting Mako Ethernet IP address The selected LAN port must be given a fixed IP address on your network This is set to a default value of 192 168 1 254 for y...

Page 20: ...be limited by the defined subnet mask The range is also dependent on the defined Mako Ethernet IP address if entered incorrectly or the wrong range is used this will create an error alert WINS Server...

Page 21: ...inished 5 5 3 Other considerations Please take careful note of all caution messages These messages will vary depending on the situation You need to be aware of these messages and amend the situation i...

Page 22: ...l delete or edit details of each VLAN by clicking the appropriate Option icon New VLAN Configuration Enter details for a new VLAN and be sure to click Add New VLAN when finished VLAN Name Provide a br...

Page 23: ...Network Specifies if users are able to see this Wireless LAN when searching for networks or if they have to know the name of the network before they can join Hidden networks offer additional security...

Page 24: ...reseller and changes shouldn t be necessary When enabled the CPE s DHCP server issues IP information to all new PCs connected to the network 5 10 1 Adding a DHCP Lease Manual Method n n Enter all the...

Page 25: ...hanges to permissions which deny access tend to improve network security n n Changes which allow access tend to weaken network security Changes to permissions should therefore specify the permitted ac...

Page 26: ...By default Outbound traffic is set to Allow Intranet Security relates to CPEs having multiple LAN ports The Intranet firewall enables you to control access between the local networks The default setti...

Page 27: ...Intranet Only Set your Action to Allow or Deny n n Enter a Comment to describe the rule Add when finished Refresh to update your Firewall rules 5 13 3 Advanced The Advanced sections allows you to con...

Page 28: ...n be used to label or describe the rule Here one of the rules operating on the firewall is shown as having been created on the Inbound Rules Advanced page 5 13 6 VPN Specifics Before you can add rules...

Page 29: ...p menu n n Choose access rights over the VPN link with the radio buttons 1 The PCs connected to the Destination CPE can see those PCs connected to your Home CPE but not the reverse 2 Your Home CPE PCs...

Page 30: ...e email address of the other Mako s administrator n n Select which LAN you want to be your part of the VPN n n Choose the direction of the VPN n n Enter the email address of the Destination Mako s Adm...

Page 31: ...y clicking random If the security of this network isn t as important to you you can leave this field blank Add or Add and Create VPN when finished If you click Add and Create VPN this will take you ba...

Page 32: ...must use to provide a secure wrapping for their link to your office network See the Help documentation on how to use Remote VPN for specific IPSec or PPTP VPN Client software 6 7 VPN Remote Access Add...

Page 33: ...nd bandwidth allocations QoS can be used to improve the quality of such services as Voice over IP traffic by ensuring there is always bandwidth reserved for it and that it has priority over less deman...

Page 34: ...PCI DSS Level 1 Networking and Security Service which allows you to easily overcome the issues of PCI DSS compliance The Mako series features network segregation The isolated network can be configured...

Page 35: ...7 Configure Location The Location section allows you to update and view the non technical details of your CPE n n Click Edit A pop up window allows you to edit your CPE s details Save when finished 7...

Page 36: ...ome from Page 36 of 45 Central Management System 7 9 Configure Access Email Settings The Email Settings page lets you choose which users receive email reports from the Mako System n n Select your repo...

Page 37: ...give you alternate navigation through the Management section For this section we continue to use the left menu navigation convention 8 2 Management Company Search n n Enter a Company name here to list...

Page 38: ...tomise Reports This page allows you to customise the look of 4 reports Company wide Summary End of Month Sharknet IDS Report and PCI DSS Information n n Select the report you wish to customise You ll...

Page 39: ...ished Delete User Remove the user from the system Change Username Enter a new username Change Username when finished The Company section lists the companies to which the user account is affiliated You...

Page 40: ...ent System 9 Help This section provides access to the people products and documentation for your network 9 1 Help Help Contacts This page contains the technical contact details for your company and it...

Page 41: ...ord n n If you lose the password you are unable to obtain help from the website obtain traffic reports or update your Firewall configuration n n If the password is exposed to a third party your comput...

Page 42: ...an Asynchronous Transfer Mode ATM cell is to travel over a network AuthType Choose the authentication type from the drop down menu Password Authentication Protocol PAP 2 way handshake or Challenge Han...

Page 43: ...he Internet or connections between sites with this CMS The CMS allows you to modify firewall rules connect sites via VPNs check usage patterns and even change your network s IP addressing B 3 Patented...

Page 44: ...Virtual Private Networks allow you to assign secure remote access to your networks over the Internet You can link 2 Mako protected networks together using the CMS in seconds using only 3 mouse clicks...

Page 45: ...nsite visits or technically literate users Mako Diagnostics reduces support costs by allowing the helpdesk to very quickly identify and resolve problems all the way to the Mako appliance level B 12 Op...

Page 46: ...affic limit reached n n Licence expiry n n Dynamic DNS activity n n CPE temperature CPE The SecureME appliance may also be referred to as the Customer Premise Equipment CPE DHCP Dynamic Host Configura...

Page 47: ...e filters it is not allowed through In short it provides a strong first line of defence from the following types of attacks n n Remote login remotely control your computer and access sensitive files n...

Page 48: ...connectivity of an Ethernet LAN local area network to provide for additional computer connections This concept is fine in smaller LANs but may cause congestion in larger LANs where a switch which dir...

Page 49: ...ers for example in a home or small office network or as many as thousands of users MAC address Media Access Control The unique hardware address of a machine s connection to a local area network Each N...

Page 50: ...n language or protocol of the Internet It can also be used as a communications protocol in a private network either an intranet or an extranet Telnet A service which provides remote terminal login to...

Page 51: ...ers MRU The Maximum Receive Unit MRU is the size of the largest packet the CPE will accept Increasing the MRU means larger incoming packets which in turn increases transmission errors as the whole pac...

Page 52: ...optional but useful for diagnostics From your internal network type the IP address of your CPE eg http 192 168 1 254 into a browser D 2 System Information Mako ID The unique identifier of your CPE So...

Page 53: ...address 202 12 324 4 Page 53 of 54 Central Management System Last User Change The last user modification to your CPE s configuration Firewall Status Shows whether the firewall is loaded or not Mako Gu...

Page 54: ...it is red then this could be an indication that n n Your username and password are not being accepted by your ISP n n The CPE is still booting n n PPP cannot yet authenticate because the ADSL is not u...

Page 55: ...procedures contained in Section 5 below and returns the MAKO NETWORKS LTD product that the end user considers defective for examination and testing 4 2 MAKO NETWORKS LTD shall not be liable under thi...

Page 56: ...Support support makonetworks com Web site www makonetworks com...

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