MAKINEX MS-150
Operator’s Manual Rev0322
Page 12 of 15
WARRANTY EXCLUSIONS
Warranty does not cover wear and tear, breakage, misuse or theft.
Warranty does not cover consumables (e.g., Bucket and Vac Lid Module, Wheels) and
attachments (Mixers/Helix Paddle)
Warranty will not apply to parts and/or labour if the Mixing Station is deemed to be misused,
neglected, installed improperly or set up incorrectly.
Cosmetic defects such as decals and coating.
Failures due to acts of God and other force majeure events
beyond the manufacturer’s control.
Problems caused by parts that are not original MAKINEX parts.
Expedited freight costs.
OWNE
R’S RESPONSIBILITY UNDER THIS LIMITED WARRANTY
Strict adherence to the maintenance checks and schedule with proof of scheduled maintenance
service required by an authorised agent or qualified mechanic.
It is the consumer’s responsibility
to deliver the machine in question to our service premises or to the premises of our appointed
agent at the consumer’s expense for replacement or repair as applicable. Maintenance services
are not covered under warranty.
Claim Procedure:
Contact MAKINEX by phone or email informing us of your machines problem or defect.
Once the extent of the claim has been assessed, we retain the right to compensate the
consumer for such defect, or repair (parts & labour), or replace the machine under warranty.
All warranties will be carried out by MAKINEX authorised staff or appointed agents at a premise
to be determined by the Manufacturer.
It is the responsibility (and cost) of MAKINEX or our appointed agent to return the machine to be
repaired or replaced under warranty to the consumer- this is valid for domestic territories only
(e.g., machine purchased in USA will repaired/replaced under warranty and returned to the USA
consumer. Machine purchased in Australia will be repaired/replaced under warranty and
returned to the Australian consumer, machine purchased in Europe will be repaired/replaced
under warranty and returned to the consumer of that specific European nation etc.)
Where the specific warranty component (e.g., Mixer/Helix Paddle
) is under a Manufacturer’s
warranty other than MAKINEX (e.g., Collomix, Festool etc), the consumer can either contact
MAKINEX or the applicable Manufacturer for repairs where such warranty was registered with
that manufacturer at purchase.
Warranty calls will only be carried out by our representatives an
d not via client’s choice of
repairer. We will not accept back charges for any work not carried out by our representatives or
accept any charges due to equipment being un-operational for any reason even during its
warranty period.
