MakerBot Digitizer, User Manual

Page: 56 / 74

56
TROUBLESHOOTING
PROBLEM SOLUTION
A scannable object results in a
poor scan
1.
Check the Object Placement guidelines on
page 38 and ensure that your object is well
positioned on the turntable. Some objects
may scan better in other positions. Try
placing it somewhere else on the turntable.
2. Check the Placement section on page 28
and ensure that the lighting conditions
around your MakerBot Digitizer are
appropriate for scanning.
3.
Check that you are using the most
appropriate scan preset. If you are unsure
which shade category best fits your object,
try a different one. Keep in mind that some
objects may not scan well using any preset.
4. If your object is placed well and the lighting is
appropriate, but your scans are consistently
poor, you might need to recalibrate your
lasers and turntable. Clean the camera filter
using the directions on page 58 and run
both the camera calibration routine and the
turntable and lasers calibration routine from
the Scanner menu.
You receive a “Scan Failed”
message This means that MakerWare for Digitizer is
not collecting any data. If your object adheres
to the guidelines listed on page 21, there may
be a problem with the MakerBot Digitizer’s
connection to your computer. Follow the
directions for dealing with a connection
problem on page 54.