Majestic MERC32 Owner'S Manual Download Page 4

Majestic •  MERC32IN, MERC32IL, MERC32VN, MERC32VL Owner’s Manual  •  2401-981 Rev. L  •  9/20

4

B.  Limited Lifetime Warranty

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and 

electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installa

Ɵ

 on, and to any transferee taking ownership of the 

appliance at the site of installa

Ɵ

 on within two years following the date of original purchase, that the HHT appliance will be free from 

defects in materials and workmanship at the 

Ɵ

 me of manufacture.  A

Ō

 er installa

Ɵ

 on, if covered components manufactured by HHT 

are found to be defec

Ɵ

 ve in materials or workmanship during the applicable warranty period, HHT will, at its op

Ɵ

 on, repair or replace 

the covered components.  HHT, at its own discre

Ɵ

 on, may fully discharge all of its obliga

Ɵ

 ons under such warran

Ɵ

 es by replacing the 

product itself or refunding the veri

 ed purchase price of the product itself.  The maximum amount recoverable under this warranty 

is limited to the purchase price of the product.  This warranty is subject to condi

Ɵ

 ons, exclusions and limita

Ɵ

 ons as described below.  

WARRANTY PERIOD:

Warranty coverage for consumers begins at the date of installa

Ɵ

 on.  In the case of new home construc

Ɵ

 on, warranty coverage begins 

on the date of 

 rst occupancy of the dwelling or six months a

Ō

 er the sale of the product by an independent, authorized HHT dealer/

distributor, whichever occurs earlier.  However, the warranty shall commence no later than 24 months following the date of product 

shipment from HHT, regardless of the installa

Ɵ

 on or occupancy date.  The warranty period for parts and labor for covered components 

is produced in the following table.
The term “Limited Life

Ɵ

 me” in the table below is de

 ned as: 20 years from the beginning date of warranty coverage for gas appliances, 

and 10 years from the beginning date of warranty coverage for wood and pellet appliances.  These 

Ɵ

 me periods re

 ect the minimum 

expected useful lives of the designated components under normal opera

Ɵ

 ng condi

Ɵ

 ons.

Page 1 of 2

4021-645K  1/20

Parts

Labor

Gas 

Pellet

 Wood

Electric

Venting

Components Covered

X

X

Igniters, Auger Motors, Electronic Components, and 

Glass

X

Electrical components limited to modules, remotes/wall 

switches, valves, pilots, blowers, junction boxes, wire 

harnesses, transformers and lights (excluding light bulbs)

X

X

Molded Refractory Panels, Glass Liners

X

Vent Free Burners, Vent Free Logs

X

X

Castings, Medallions and Baffles

6 years

3 years

X

Catalyst - Limitations Listed

7 years

3 years

X

X

Manifold tubes, HHT Chimney and Terminations

10 years

1 year

X

Burners, logs and refractory

 Limited 

Lifetime

3 years

X

X

X

Firebox and heat exchanger, FlexBurn

®

 System 

(engine, inner cover,access cover and fireback)

1 Year

None

X

X

X

X

X

All replacement parts beyond warranty period

Warranty Period

HHT Manufactured Appliances and Venting

All parts including handles, external enamaled 

components and other material except as covered by 

Conditions, Exclusions, and Limitations listed

2 years

3 years

X

x

1 Year

X

X

X

X

5 years

1 year

Firepots, burnpots, mechanical feeders/auger 

assemblies

See conditions, exclusions and limitations on the next page

Summary of Contents for MERC32

Page 1: ...ts for location of additional Commonwealth of Massachusetts requirements Models MERC32IN MERC32IL MERC32VN MERC32VL DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDR...

Page 2: ...Gaz N NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved...

Page 3: ...ions Tempered 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E...

Page 4: ...ributor whichever occurs earlier However the warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installa on or occupancy date The warrant...

Page 5: ...local building codes 3 shipping or improper handling 4 improper opera on abuse misuse con nued opera on with damaged corroded or failed components accident or improperly incorrectly performed repairs...

Page 6: ...roduct is listed to ANSI standards for Vented Gas Fireplace Heaters and applicable sections of Gas Burn ing Heating Appliances for Manufactured Homes and Recreational Vehicles and Gas Fired Appliances...

Page 7: ...t remove the fixed glass assembly so you can de tect presence of residual gas build up See Standing Pilot Lighting instructions and Maintenance Tasks 3 3 Important Safety and Operating Information Cle...

Page 8: ...r natural gas or propane Make sure the appliance is compatible with gas type selected for installation site Conversions must be made by a qualified service technician using Hearth Home Technologies sp...

Page 9: ...temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures id...

Page 10: ...ir shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NO...

Page 11: ...done by a licensed or Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructions C Use only your hand to push in or turn the gas control knob Never use tools If...

Page 12: ...THE CON TROL VALVE Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this appliance For assis...

Page 13: ...variable burn rate which is controlled by the HI LO knob on the gas valve Therefore the flame height is adjustable The HI LO knob is shown in Figure 3 6 It is located in the control cavity of the app...

Page 14: ...t is used because the pilot burner flame is only present when the main burner is operating When the main burner is off the pilot is also off NOTICE Batteries should not be placed in the battery pack w...

Page 15: ...e hand and secure glass latches with the other hand Inspect and operate all glass latches to ensure they move freely and no obstructions are present Reinstall decorative front B Maintenance Tasks Home...

Page 16: ...s or sheds Inspect for corrosion or separation Verify weather stripping sealing and flashing remains intact Inspect draft shield to verify it is not damaged or missing C Maintenance Tasks Qualified Se...

Page 17: ...or leaking Check for smooth lighting and ignition carryover to all ports Verify that there is no ignition delay Inspect and ensure the lighting of the main burner occurs within four seconds of the mai...

Page 18: ...3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing process A non abrasive cleaner such as gas fireplace glass cleaner may be necessary See your dealer Metallic noi...

Page 19: ...e Inspect pilot assembly for shorted sparker wire or cracked insulator around electrode Replace pilot if necessary 2 Pilot won t light there is no noise or spark A No power or transformer installed in...

Page 20: ...rifice is installed and gas inlet is set to pressure specifications Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod C Module is...

Page 21: ...e that the thermocouple connection at the gas valve is fully in serted and tight hand tighten plus 1 4 turn Verify proper voltage output from the thermocouple to the valve Place one millivolt meter le...

Page 22: ...Refill the fuel tank B Improper gas inlet pressure Natural gas should be 5 10 in w c Propane should be 11 13 in w c Verify pressure with manometer C Inner vent pipe leaking exhaust gases back into th...

Page 23: ...ou have questions Install approved accessories per instructions included with accessories Contact your dealer for a list of ap proved accessories WARNING Risk of Fire and Electric Shock Use ONLY Heart...

Page 24: ...397 705 6 Log 6 SRV2397 705 7 Burner Assembly 2355 007 Y 8 Base Pan 2355 110 9 Glass Door Assembly GLA 550TR Y 10 Fire Screen Front SRV2401 021 Y 11 Hood 2115 230 12 Drywall Support 2391 119 13 Juncti...

Page 25: ...2107 070 Y Pilot Tube SRV485 301 Y 15 2 3 Hole Grommet SRV2118 420 15 3 Valve Bracket 2118 104 15 4 Flexible Gas Connector SRV302 320 Y 15 5 Valve NG 750 500 Y Valve LP 750 501 Y 15 6 Thermostat Wire...

Page 26: ...PTION COMMENTS PART NUMBER 16 1 Pilot Assembly NG 2103 010 Y Pilot Assembly LP 2103 011 Y Pilot Tube SRV485 301 Y 16 2 3 Hole Grommet SRV2118 420 16 3 Valve Bracket 2118 104 16 4 Flexible Gas Connecto...

Page 27: ...________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party respons...

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