Warranty Information
90-day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product (including any accessories included in the original
packaging) as supplied and distributed new by an authorized retailer is
warranted by Southern Telecom, Inc. to the original consumer purchaser
against defects in materials and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal:
www.customersupport123.com
• Select the brand and model of your device
• Select
Service Request
and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or
similar model of equal value if examination by the service center
determines this product is defective. Products received damaged as a
result of shipping will require you to file a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse,
abuse, improper installation or operation, lack of reasonable care,
unauthorized modification including software modifications such as the
installation of custom firmware. This warranty is voided in the event any
unauthorized person opens, alters or repairs this product. All products
being returned to the authorized service center for repair must be suitably
packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE
EXPRESSLY DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER
DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY
PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR
GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT
TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR,
REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT
DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES
OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS
MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT,
INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH
AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS,
SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR
INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO
OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE
FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL
NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY
DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE
PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or
limitation of incidental or consequential damages or allow limitations on
warranties, so limitation or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may have other rights that vary
from state to state or province to province. Contact your authorized
retailer to determine if another warranty applies.
