Rev. 1.01
7
P/N: 99875478
Cleaning the Platen and Card Feed Rollers
When cleaning the card feed rollers, make sure that all the rubber rollers are in good condition and free
of cracks. Refer to figure 10 shown below for roller positions if cracking is present contact the MagTek
Help desk.
Figure 10
Caution:
The following procedure requires the ExpressCard1000 to be turned
ON
, use the caution when
performing the following steps:
1.
Open the ExpressCard 1000’s top cover and printer arm assembly on the printer. Do not remove
the blank cards from the card hoppers, the Printer Ribbon, or the Card Cleaning Cartridge from
the Printer to perform this procedure.
2.
Get a printer cleaning card (P\N: 96700020).
3.
Make sure the Card Hopper Door is closed. Then, from the Status screen, select [Menu].
4.
When the Main Menu screen displays, press the [Settings] button.
5.
Select [Printer] on the Settings Menu.
6.
Select [Printing Preferences] on the Printer Utility screen.
7.
Finally, press the [Clean Printer] button on the Printing Preferences screen.
8.
Insert the Cleaning Card into the Exception Card Slot until the card feeds into the printer. If the
rollers require more cleaning, continue to the next step.
9.
Remove the print ribbon.
10.
If the printer cleaning card failed to clean the Platen Roller completely, locate the Platen Roller
and use a cleaning pad from the Printer Cleaning Kit to wipe the roller clean.
