Appendix B - Applet Troubleshooting
Dynamag, DynaMAX, eDynamo, mDynamo, tDynamo, DynaWave, and iDynamo 6| Secure Card Reader Authenticators | Programmer’s
Reference (Java and Java Applet)
Page 48
Appendix B
Applet Troubleshooting
B.1
How to Clean Out Previous Applet Versions
If the Java applet is not launching from the web site correctly (such as “Unable to launch application”
error messages or silent failures during applet load), follow these steps to completely remove any
previously installed versions:
1)
If you are using Windows 8, switch to Desktop mode.
2)
Open the Windows
Control Panel
.
3)
If the Control Panel is in
View by: Category
mode, select
Programs
.
4)
Click the
Java (32-bit)
link (Windows 8) or the
Java
link (Windows 7) to open the
Java Control
Panel
window.
5)
Select the
General
tab.
6)
Under the
Temporary Internet Files
heading, press the
Settings
…
button to launch the
Temporary Files Settings
window.
7)
Turn off the checkbox for
Keep temporary files on my computer
.
8)
Press the
Delete
Files…
button to launch the
Delete Files and Applications
window.