AES Technical Bulletin #T-0068 Date of Issue 06/22/2007
Troubleshooting Quick Guide Information
MagnuM Baby Countryside & MagnuM Winchester
1.
Fire burns lazy and window builds up with soot.
Venting plugged
- Check/clean venting.
Venting not installed correctly
- Change venting configuration.
Knock out plug(s) not installed properly
- Install or replace plugs.
Wet fuel
- Change fuel, or bring up to room temp. before placing in stove.
Dirty fuel
- Run fuel through screener, or change fuel supplier.
Lack of fresh air
- Hook up to outside air source, or clean intake pipe.
Firepot not seated properly in cradle
- Make adjustments to make sure the firepot is seated
firmly in cradle. If the firepot has warped, this will cause the air to flow around the firepot,
rather then through it causing incomplete combustion. Also make sure the igniter, or plug is
not stopping the firepot from sitting properly.
Weak/bad draft blower
- Check ohms/amps to make sure the motor is operating properly and
replace if needed. Also check connections going to the draft blower confirming continuity in
wiring harness.
Door/ash pan door not sealing
- Adjust door and/or replace gasket if needed.
Voltage going to draft blower is low
- Check continuity of wiring harness and replace ends, or
wiring harness if needed. If there is no power coming from the control panel it needs to be
replaced. The power going to the draft blower fluctuates depending on heat setting, so check
all settings.
Manual draft not opened up far enough
- Open up draft damper.
Firepot dirty
- Remove clinker from firepot.
Lack of maintenance and dirty/wet fuel are the leading cause of problems with any
stove. Make sure you follow manufacturing directions by cleaning the stove on a
regular basis. Also, get your fuel from a reliable source and make sure it is stored
properly!!!!
2.
Fire goes out, or stove shuts down automatically.
The #2 heat level light is flashing
- The stove’s vacuum switch tripped. Check venting, doors,
tubes, and vacuum switch. Possible negative pressure in home, or venting configuration
incorrect.
Stove ran out of fuel
- Load hopper.
Auger jammed
- Empty hopper and remove foreign object.
The #3 heat level light is blinking
- Proof of fire disk opened because the stove wasn’t hot or
the disk needs to be replaced.
High temperature snap disk tripped
- Stove overheated and the snap disk has to be reset.
Possible causes for overheating include: room fan not working/not getting enough power or
plugged, stove is plugged, jumper for feed rate in the wrong position, negative pressure in the