AES Technical Bulletin #T-0068 Date of Issue 06/22/2007
Cleaning the glass when the stove is running
- Make sure to use a damp rag, or towel, this
will collect the ash rather then push it into the air. It is also a good idea to wait until the
stove is shut down to clean the glass.
Negative air pressure in the home
- This will cause the ash and soot to be drawn into the
home, rather then out the exhaust.
Venting not sealed
- The stove is a negative air flow system. If there is a leak in the air shell,
or heat exchange tubes the fire will die out. Make sure all joints are sealed along with the
wall thimble. Also make sure the hopper is sealed properly. If there are any leaks along the
hopper fines will fall into the cabinet and be blown out by the room fan.
Emptying the ash pan
- When removing the ashes from the ash pan make sure to cover the ash
pan and dump outside. When dumping the ashes in the house, or walking through the house
with the ash pan uncovered, it will allow the ashes to be blown through out the home.
Dirty fuel used when filling the hopper
- When dumping fuel into the hopper it can cause a
“cloud” of fines or dust to form. This cloud then can be sucked into the cabinet and blown
through the heat exchange tubes. The tubes will usually cause the dust to become singed and
therefore look like soot. Make sure to screen the fuel outside before bringing into the home.
It is also a good idea to fill the hopper slowly in order not to kick up dust.
Gasket on draft blower not sealing properly
- Replace gasket on draft blower. It is good idea
to replace this gasket every time the draft blower is taken off to make sure it has a good seal.
Leaving the door open too long when removing the clinker
- If there is a lot of activity, when
removing the clinker, this will allow ash to get blown into the house. When removing the
clinker make sure to drop it into the ash pan, or approved containment device, quickly and
close the door.
Exhaust was terminated next to a window, or other air inlet- Move exhaust termination.
There is an existing fireplace in the home
- Have a certified chimney sweep clean the flue and
make sure it is sealed properly. It is possible for a chimney to reverse its draft and pull soot
into the home.
8.
Build up of soot on glass, venting, and heat exchangers.
Fuel too wet/dirty
- Use clean and dry fuel. If storing fuel outside make sure to bring it up to
room temperature before dumping it into the hopper.
Fresh air not hooked up/plugged
- It is a requirement to have the fresh air hooked up to all of
our products. Check air intake for any obstructions, or unusual runs. Make sure to ask the
customer if they plugged the intake themselves in the spring after shutting down the stove.
Air wash plugged, or out of adjustment
- The air wash is located along the bottom of the door
opening. There is a small gap, equal in width to the cradle, which allows air to flow over the
glass. Part of this combination is a piece of steel that is welded in at an angle to direct the
air. If the gap is plugged, or if the steel bracket is bent it will not allow air to flow over the
glass keeping it clean. Trying to adjust the bracket should be a last resort and only be done
be a factory trained technician.
Clinker not being removed on a timely basis
- This will cause the stove to burn dirty and start
plugging up. It is important to keep in mind heat setting and fuel quality when deciding to
remove the clinker. If the clinker is not removed the stove will fill up and shut off.
9.
Fuel burns off too quickly; have difficulty keeping a pilot fire.
Air damper is wide open
- Adjust air damper to the proper position for the fuel being burned.
Outside air is not hooked up
- Hook up outside air. Not having adequate make up air will
cause the stove to burn dirty and put itself out, or lead to other problems.
