24
©
2017 Sensata Technologies
Service and Warranty Info
6.0 Limited
Warranty
Sensata Technologies warrants the CSW Series inverter to be free from
defects in material and workmanship that result in product failure during
normal usage, according to the following terms and conditions:
1. The limited warranty for this product extends for a maximum of 12
months from the product’s original date of purchase.
2. The limited warranty extends to the original purchaser of the product
and is not assignable or transferable to any subsequent purchaser.
3. During this warranty period, Sensata will repair or replace at our option
any defective parts, or any parts that will not properly operate for their
intended use, with factory new or remanufactured replacement items if
such repair or replacement is needed because of product malfunction or
failure during normal usage. The limited warranty does not cover defects
in appearance, or cosmetic, decorative, structural or non-operative
parts. Sensata’s limit of liability under this warranty shall be the actual
cash value of the product at the time the original purchaser returns
the product for repair, determined by the price paid by the original
purchaser. Sensata shall not be liable for any other losses or damages.
4. Upon request, the original purchaser must prove the product’s original
date of purchase by a dated bill of sale, itemized receipt.
5. The original purchaser shall return the product prepaid to Sensata.
After the completion of service under this limited warranty, Sensata
will return the product prepaid to the original purchaser via a Sensata
selected, non-expedited surface freight within the contiguous United
States and Canada; this excludes Alaska and Hawaii.
6. If Sensata repairs or replaces a product, its warranty continues for
the remaining portion of the original warranty period or 90 days from
the date of the return shipment to the original purchaser, whichever is
greater. All replaced products and parts removed from repaired products
become the property of Sensata Technologies.
7. This limited warranty is voided if:
•
the product has been modi
fi
ed without authorization
•
the serial number has been altered or removed
•
the product has been damaged from abuse, neglect, accident,
•
high voltage or corrosion
•
the product was not installed/operated according to instructions
6.1
How to Receive Warranty Service
Contact Sensata (Magnum-Dimensions) for any warranty service at:
•
Telephone: 425-353-8833, or
• Email:
If returning your product directly to Sensata, you must:
1. Return the unit in the original, or equivalent, shipping container.
2. Receive a Return Materials Authorization (RMA) number from Sensata
prior to the return of the product for service.
3. Place RMA numbers clearly on the shipping container or the packing slip.
When sending your product for service, please ensure it is properly packaged.
Damage due to inadequate packaging is not covered under warranty.
We recommend sending the product by traceable and insured service.
BEFORE RETURNING ANY UNIT, A RETURN MATERIAL
AUTHORIZATION (RMA) NUMBER IS REQUIRED