EN-42
Problem
Tip
No sound or distorted sound.
Adjust the volume.
Check if speakers are connected correctly.
Check the HDMI connections.
Make sure the HDMI cable is not plugged into the HDMI-DVI TV connector
which does not allow audio to be received by the TV set.
Check the settings in “Audio Out” menu.
Picture freezes momentarily during
disc playback.
Check the disc for fingerprints / scratches and clean with a soft cloth wiping
from center to outer edge.
Cannot play back a disc.
Make sure that the product supports the disc.
Check the region code of the disc. This unit supports the following region codes.
-Blu-ray Disc™ : “A”
-DVD : “ALL” or “1”
Clean the disc.
Is the disc a newer title? This problem may be solved by software update.
Refer to “Software Update” on page 39.
USB Memory Stick cannot be read. The format of the USB Memory Stick is not accepted by this unit or the USB
Memory Stick is not compatible.
Cannot play back JPEG files from a disc. Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
No return to start-up screen when
disc is removed.
Soft reset this unit by turning it Off for 30 seconds, then on again.
To completely reset the unit, press and hold
[
.
(POWER-ON)]
on the unit
for 10 seconds to shut down the unit or unplug the AC cord from the AC
outlet for 5-10 seconds.
in the upper right hand corner
of the TV screen.
The current operation is not possible.
Buttons do not work or the unit
stops responding.
To completely reset the unit, press and hold
[
.
(POWER-ON)]
on the unit
for 10 seconds to shut down the unit or unplug the AC cord from the AC
outlet for 5-10 seconds.
The unit does not respond to some
operating commands during playback.
Operations may not be permitted by the disc. Refer to the instructions for
the disc.
The unit cannot read Blu-ray Disc™
/ DVD/ CD.
Condensation? (Let sit 1 or 2 hours)
Check if the disc is compatible with this unit. (Refer to page 16.)
Wipe dirt off the disc from the center to the outside or replace the disc.
Refer to “Cleaning Discs” on page 46.
Scene shooting Angle does not
switch.
The Angle cannot be switched for Blu-ray Disc™ / DVD which do not contain
multiple Angles. In some cases multiple Angles are only recorded for specific scenes.
Playback does not start when the
Title is selected.
Check the settings in “Parental” menu.
The password for rating level has
been forgotten.
Enter the default password “4737”, then your forgotten password will be
cleared. Then to change password go to “Password Change” on page 38.
Cannot find a JPEG file.
Make sure that the selected Group (folder) does not contain more than 9,999
files for Blu-ray Disc™ / DVD / USB Memory Stick, and 999 files for CD.
Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.
Error message appears when I select
“Auto(English)” in the “Language”.
Make sure that the unit is connected to a MAGNAVOX brand fun-Link
(HDMI CEC) TV and the “fun-Link (HDMI CEC)” is set to “On”.
This error message may appear when your TV’s OSD language is not
supported by this unit.
Continued on next page.
