TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
BURNER WILL NOT LIGHT
WITH IGNITER
Electrode covered with
grease or residue
• Clean electrode
Electrode wire loose,
disconnected, or corroded
• Clean, adjust & reconnect wire between igniter &
electrode, (See “Complete Disassembly”, Page 10)
Wire is shorted causing spark
from wire before electrode
• Replace Igniter, Electrode & Wire (See Page 11)
No spark being generated
• Adjust electrode until proper spark appears
• Unscrew igniter push button, remove/inspect “AAA”
battery, replace “AAA” alkaline battery if necessary,
reinstall and re-assemble push button
• Replace Igniter, Electrode & Wire
(See website for part number)
BURNER WILL NOT LIGHT
EVEN WITH MATCH
No gas flow
• Check fuel level, replace canister or refill cylinder
Obstructed gas flow
• Clean burner, turbo venturi tube, and valve
orifice. Remove debris/spider webs
FLARE-UP
Excessive cooking temperature
• Operate only on low when lid is closed
• Reduce flame level
• Leave lid open
• Use water spray to cool
Grease and/or residue build-up
• Clean components
Excessive fat in meats
• Trim fat from cuts of meat before grilling
Excessive oils in marinades
• Use non-oil based marinades
YELLOW SOOTY FLAME
Obstructed gas flow
• Clean burner, turbo venturi tube, and valve
orifice. Remove debris/spider webs
BLOW-OUT
Flame too low
• Increase flame
Wind directly on burner
• Block wind with lid. (See Page 6)
Obstructed gas flow
• Clean burner, turbo venturi tube, and valve
orifice. Remove debris/spider webs
HOT SPOTS
Grill not level
• Level Grill. (See Page 5)
Grease or residue build-up
• Clean components
Excessive fat in meats
• Trim fat from cuts of meat before grilling
Excessive oil in marinades
• Use non-oil based marinades
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