Q: My host computer is having problems linking up
installed and seated firmly in their corresponding slot; one is installed in the host computer PCIe slot and the
other one in the expansion PCIe slot. Is there something
A: When using the 01-08003-00, which comes in a pair, one should be set to OFF
ON-Exp.
1.
There's a Red Dip switch on the Interface
Red Dip switch is labeled SW4.
2.
01-08003-00, SW4 when set to ON=EXP should be installed only inside the Magma Expansion
unit.
3.
01-08003-00, SW4 when set to OFF=HOST should be installed inside the host computer.
4.
If the 01-08003-00 cards are not set properly your comput
expansion unit. See pictures below:
Q: My computer won’t boot up while the Magma ExpressBox
A: When the computer is having problem
an indication that you either have a faulty ExpressBox
that are installed in the expansion unit.
Start removing all the PCIe cards in the chassis. Boot the computer up and see if it works.
•
If the computer showed no problems starting up
PCIe card(s) is/are causing the problem
•
If the computer is still exhibiting the same issue without any PCIe cards installed in the ch
means that you have a faulty Magma device or hardware.
•
Start swapping the cable first. See if that fixes the problem.
•
The next would be to replace the Host Interface card.
•
If you are still having the same problem after
this means that you have a faulty expansion chassis.
•
Inside the expansion chassis there are three major components and these are the Expansion
Interface card, Backplane and Power Supply unit.
ExpressBox 3400 | Chapter 5 Troubleshooting
linking up to the expansion chassis. I have both Interface
installed and seated firmly in their corresponding slot; one is installed in the host computer PCIe slot and the
slot. Is there something wrong with the Interface card?
00, which comes in a pair, one should be set to OFF-host and the other is set to
nterface card that must be set correctly in order to work.
set to ON=EXP should be installed only inside the Magma Expansion
when set to OFF=HOST should be installed inside the host computer.
00 cards are not set properly your computer won't link up with the Magma
See pictures below:
Q: My computer won’t boot up while the Magma ExpressBox 3400 is connected, what should I do?
A: When the computer is having problems starting up while the Magma ExpressBox 3400-S8 is attached, it is
an indication that you either have a faulty ExpressBox 3400 expansion unit or malfunctioning PCIe cards
Start removing all the PCIe cards in the chassis. Boot the computer up and see if it works.
If the computer showed no problems starting up (with PCIe cards removed), this means
PCIe card(s) is/are causing the problem and not the expansion unit.
still exhibiting the same issue without any PCIe cards installed in the ch
faulty Magma device or hardware.
Start swapping the cable first. See if that fixes the problem.
replace the Host Interface card.
If you are still having the same problem after replacing the Magma cable and Host Interface card,
this means that you have a faulty expansion chassis.
Inside the expansion chassis there are three major components and these are the Expansion
Interface card, Backplane and Power Supply unit.
Magma
Chapter 5 Troubleshooting
35
Interface cards
installed and seated firmly in their corresponding slot; one is installed in the host computer PCIe slot and the
host and the other is set to
card that must be set correctly in order to work. The
set to ON=EXP should be installed only inside the Magma Expansion
er won't link up with the Magma
is connected, what should I do?
attached, it is
expansion unit or malfunctioning PCIe cards
, this means that the
still exhibiting the same issue without any PCIe cards installed in the chassis, this
ble and Host Interface card,
Inside the expansion chassis there are three major components and these are the Expansion
