1-800-MAGLINE
(624-5463)
www.magliner.com
16
Troubleshooting
Problem
Possible Causes
Remedy
Motor does not run
Power switch in OFF position
Controller in sleep mode
Batteries are drained
Motor brake lever released on drive
system
Electrical fault
Turn switch to ON position
Cycle switch, OFF 2 sec, then ON
Recharge batteries
Re-engage motor brake on drive system
Unplug, then plug in both motor and throttle
connectors
Motor shuts off
during use/abruptly
stops
Circuit breaker has tripped
Controller trip due to thermal
overload (weight and/or climb
angle may exceed controller
capacity)
Broken motor wire or connector
Push circuit breaker to reset
Release throttle, allow controller to cool down
at least 30 seconds. Unload some weight,
cycle power switch, operate machine again.
Check motor wires and brake wires to make
sure none are broken, and also check connector
to make sure wires are secure in connector
Insufficient range
Hilly or soft terrain
Batteries not “broken in”
Cold batteries
Battery not fully charged
Damaged, old batteries
Push to assist drive system
Charge and discharge 4-10 times before
optimum range
Keep batteries warm
ALWAYS keep machine on charge when not in
use
Replace batteries
Machine slows down
aggressively while
in manual release
mode
“Push too fast” safety feature
Do not push machine so fast while in manual
release mode (see Manual Mode section)
It is difficult to
transition between
2- and 4-wheel
positions
B-handle may be bent
Burrs on the B-handle
Pivot sockets are damaged
Replace B-handle if damaged
File or sand the B-handle smooth or replace the
B-handle
Replace pivot socket(s) if damaged
The Gemini will not
latch when in the
2-wheel position
Latch components or latch rod are
damaged
Latch component mounting screws
are loose.
Replace worn, damaged or missing
components
Tighten any loose hardware
