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LIMITED WARRANTY
MC Appliance Corporation warrants each new Commercial Gas Hot Plate to be free from defects in material and workmanship,
and agrees to remedy any such defect or to furnish a new part(s), at the company’s option, for any part(s) of the unit that has
failed during the warranty period. Parts and labor expenses are covered on this unit for a period of one year from the date of
purchase. A copy of the dated sales receipt or invoice is required to receive warranty service, replacement or refund.
In the event the unit requires replacement or refund under the terms of this warranty, the consumer is responsible for all
transportation expenses to return the unit to our factory prior to receiving a replacement unit or refund. A copy of the dated
sales receipt/invoice is required to receive warranty service, replacement or refund. A refund or replacement will be issued at
the discretion of MC Appliance Corporation.
This warranty covers appliances in use within the contiguous United States, Alaska, Hawaii and Puerto Rico. This warranty
does not cover the following:
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Damages due to shipping damage or improper installation.
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Damages due to misuse or abuse.
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Content losses due to failure of the unit.
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Inside components such as turntable, roller guide, light bulbs, etc.
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Repairs performed by unauthorized service agents.
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Service calls that do not involve defects in material and workmanship such as instructions on proper use of the
product or improper installation.
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Replacement or resetting of house fuses or circuit breakers.
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Failure of this product if used for other purposes than its intended purpose.
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Disposal costs for any failed unit not returned to our factory.
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Any delivery/installation costs incurred as the result of a unit that fails to perform as specified.
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Expenses for travel and transportation for product service if your appliance is located in a remote area where
service by an authorized service technician is not available.
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The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
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Refunds for non repairable products are limited to the price paid for the unit per the sales receipt.
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This warranty is non transferable. This warranty applies only to the original purchaser and does not extend to any
subsequent owner(s).
LIMITATIONS OF REMEDIES AND EXCLUSIONS:
Product repair in accordance with the terms herein, is your sole and exclusive remedy under this limited warranty. Any and all
implied warranties including merchantability and fitness for a particular purpose are hereby limited to one year or the shortest
period allowed by law. MC Appliance Corporation is not liable for incidental or consequential damages and no representative or
person is authorized to assume for us any other liability in connection with the sale of this product. Under no circumstances is
the consumer permitted to return this unit to the factory without the prior written consent of MC Appliance Corporation.
Some states prohibit the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Parts & Labor
Type of Service
One Year
In Field Service
One Year
In Field Service
Model
M12HP
M24HP
M36HP
One Year
In Field Service
For Service or Assistance please call 888-775-0202 or visit us on the web at www.mcappliance.com to request warranty service
or order parts.