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Contacting Magellan
If after using the troubleshooting section, you are still unable to
solve your operation problem, please call Magellan’s Technical
Service at 800-707-9971. Representatives are available Monday
through Friday, from 7 a.m. to 5 p.m., Pacific Standard Time.
Faxes can be sent to 909-394-7070.
If necessary, you can also return your GPS 300 to Magellan for
repair. (Please call for assistance first.) Ship the GPS 300 to
Magellan by Parcel Post or UPS and include a description of the
problem, your name and address, a daytime phone number and a
copy of your sales receipt. (If you do not include a copy of your
sales receipt, the warranty will be based on 15 months from the
date on the GPS 300.) If your return shipping address is different,
please include it.
With all correspondence, please be sure to state the model of the
receiver you have and if calling, please be sure to have your receiver
with you.
Packages should be sent to:
Magellan Corporation, 960 Overland Court,
San Dimas, CA 91773 Attn.: Warranty/Repair
Canadian customers may send units for repair to:
Bills Electronics Ltd, 60 Elora St., Midway, Ontario N0G 2J0
Raytech Electronique, 1451 Boul Aes Laurentides, Vimont,
Laval, Quebec H7M 2Y3
European customers may send units for repair to:
COMAR, Unit 3, Medina Court, Arctic Road
Cowles, Isle of Wight P031 7XD U.K.
