VerA M User Manual rev 1.00
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8. WARRANTY AND ASSISTANCE
8.2. Assistance
There are no user-serviceable parts in your device. Refer servicing to qualified technical personnel. In addition
to the in-house service department, MAG Audio supports the chain of distributors, authorized in repairs and
service. If your device needs repair contact your MAG Audio dealer or distributor.
Occasionally, due to the nature of the failure, it might be necessary to return defective products to MAG Audio
for repair. In this case, before shipping, please kindly contact your MAG Audio distributor or dealer, or MAG
Audio directly. You will be provided the RMA number code and detailed instructions regarding your particular
case. Please do not send products without prior authorization.
Thank you for your understanding, cooperation, and choice of MAG Audio products.
8.1. Product Warranty
1. By this warranty MAG Audio grants that all equipment manufactured under the MAG Audio trademark is
free from defects in material, components, and factory workmanship under the normal use and maintenance
for the time as specified below.
2. All warranty repairs and maintenance of MAG Audio products shall be carried out at MAG Audio production
sites or by MAG Audio authorized personnel at no cost to the product purchaser.
3. Warranty period for cone transducers, high-frequency drivers, and crossovers, whether sold separately or
as a component of a speaker system, is 60 months from the production date.
4. Warranty period for enclosures, grills, connection plates, and accessories, whether sold separately or as a
component of a speaker system, is 60 months from the production date.
5. Warranty period for built-in power amplifiers, whether sold separately or as a component of a speaker
system, is 36 months from the production date.
6. Warranty repairs or maintenance will be performed only if a) the MAG Audio product was purchased from
an official MAG Audio distributor/dealer and b) the warranty card with specified serial number, production
date, realization date, vendor’s signature, and the stamp is presented.
7. Warranty shall not cover the following: damage caused by accident, misuse, or failure to follow exploitation
rules stated in the technical manual; repairs performed by non-authorized personnel; mechanical damage
caused by shipping accidents and normal tear and wear.
8. Warranty shall not apply to any product with defaced, removed, or modified serial number.
9. If your MAG Audio product needs repairs or maintenance, contact your official MAG Audio distributor/
dealer. Please do not ship your MAG Audio product without prior authorization.
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