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Safety precautions

General precautions

The modem generates radio frequency (RF) power. When using the modem care must be taken on
safety issues related to RF interference as well as regulations of RF equipment.

Do not use your phone in aircraft, hospitals, petrol stations or in places where using GSM products is
prohibited.

Be sure that the modem will not be interfering with nearby equipment. For example: pacemakers or
medical equipment. The antenna of the modem should be away from computers, office equipment,
home appliance, etc.

An external antenna must be connected to the modem for proper operation. Only used approved
antennas with the modem. Please contact authorized dealer on finding an approved antenna.

Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not
put the antenna inside metallic box, containers, etc.

Using the modem in vehicle

Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing
the modem

Install the modem by qualified personnel. Consult your vehicle dealer for any possible interference of
electronic parts by the modem.

The modem should be connected to the vehicle’s supply system by using a fuse-protected terminal
in the vehicle’s fuse box

Be careful when the modem is powered by the vehicle’s main battery. The battery may be drained
after extended period.

Protecting your modem

To ensure error-free usage, please install and operate your modem with care. Do remember the following:

Do not expose the modem to extreme conditions such as high humidity/rain, high temperatures, direct
sunlight, caustic/harsh chemicals, dust, or water.

Do not try to disassemble or modify the modem. There is no user serviceable part inside and the
warranty would be void.

Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating condition.

Do not pull the antenna or power supply cable. Please attach or detach by holding the connector.

Connect the modem only according to the instruction manual. Failure to do it will void the warranty.

Confidential, the whole document is the sole property of Maestro Wireless Solutions ltd.

3603-9, 36/F., 118 Connaught Road West, Sheung Wan, Hong Kong

[email protected]

4

Summary of Contents for HERITAGE 3G SERIES

Page 1: ...3G SERIES QUICK START GUIDE USER MANUAL REV 0 1 WWW MAESTRO WIRELESS COM EMAIL CONTACT MAESTRO WIRELESS COM TEL 852 2869 0688 FAX 852 2525 4701 ADDRESS ROOM 3603 3609 36 F 118 CONNAUGHT ROAD WEST SHEU...

Page 2: ...shall assume the entire risk of using or relying on this software solution application In no event will Maestro Wireless Solutions Ltd be liable for any loss or damage including without limitation in...

Page 3: ...t the modem to external device 10 2 4 Connect the DC power supply 11 3 Configuration 12 3 1 Download the SofTool configuration software 12 3 2 Use of the SofTool configuration software 12 3 2 1 COM po...

Page 4: ...Related software 21 5 3 Factory settings 21 6 Troubleshooting 22 6 1 The modem s LED does not light 22 6 2 The modem s LED lights but does not blink long time after power up 22 6 3 The modem does not...

Page 5: ...odem by qualified personnel Consult your vehicle dealer for any possible interference of electronic parts by the modem The modem should be connected to the vehicle s supply system by using a fuse prot...

Page 6: ...having an Expansion Slot to make the modem becomes even more powerful You can plug into it some Maestro Heritage Add on unit such as Input Output Ethernet Router GPS Analog Pulse etc 1 1 Package The...

Page 7: ...ver TCP UDP Signal strength strong CSQ 27 or higher medium CSQ 23 26 low CSQ 14 22 weak CSQ 1 13 1 2 2 SMA female antenna connector Main Connect it to an external antenna with SMA male connector Make...

Page 8: ...The connector provides serial link to the modem Pin Number Name EIA designation Type 1 DCD Data Carrier Detect Output 2 RXD Receive Data Output 3 TXD Transmit Data Input 4 DTR Data Terminal Ready Inpu...

Page 9: ...he 6V output on the serial port or on the add on board connector see below for more details on the switch selection Note 6VDC output maximum current is 900mA 1 6V output is enabled on the add on board...

Page 10: ...pe RG 174U length 2 5m SMA male connector on cable end Color back SMA connector silver RS232 cable Ref ACC CA07 Direct connection with standard 9 pin RS 232 port DTE Shielded cable Cable length 1m w c...

Page 11: ...nnector and secure it tightly Make sure the antenna is tuned for the frequency band s used one or more of 850 900 1800 1900 2100Mhz and with impedance of 50Ohm Note Incorrect antenna will affect commu...

Page 12: ...connect the modem to the serial equipment and vice versa 2 4 Connect the DC power supply Connect the open ending of the inducted power cord to a DC supply Refer to the following for power supply requi...

Page 13: ...ro Wireless Solutions HER010 Heritage SofTool Configuration Software 3 2 Use of the SofTool configuration software 3 2 1 COM port Once open you will have to select the good serial port configuration i...

Page 14: ...you encounter any problem with your modems 3 2 3 Network and Serial port In this second tab you can change all the settings of the serial port and GSM band Note Be aware that changing your serial port...

Page 15: ...features of the SofTool Most important is the APN And for example the Auto TCP connection please refer to the Maestro Apps Note Automatic connections rev0 3 for more details See Chapter 5 on page 21...

Page 16: ...hange AT command without the need to go on field You can do that either via SMS or remote Telnet connection 3 2 9 IP ping This tab allow you to ping a IP address on the internet for test and debug pur...

Page 17: ...your modem ROM signal strength IP address and input voltage and send alert by SMS if there is threshold on these values 3 2 12 DOTA This tab allow you to first setup your FTP server for DOTA upgrade...

Page 18: ...it by the Start menu All Programs Maestro Wireless Solutions Smart Terminal Once open you will have to select the good serial port configuration By default COM1 115200 8 data 1 stop none with hardware...

Page 19: ...is waiting ATA OK Answer the call Make a call ATD1234567 OK Communication established Remember the at the end for voice call CME ERROR 11 PIN code not entered with CME 1 mode CME ERROR 3 AOC credit ex...

Page 20: ...AT command GSM 07 05 GSM 07 07 and Sierra Wireless proprietary Power supply requirement Input voltage range 7 32V Rated current 900mA Typical current consumption 7V 12V 32V GSM850 900MHz communication...

Page 21: ...module for customized functions Dimensions Overall size 79mm x 84mm x 27mm Weight 100g Temperature range Operating ETSI compliant 20 C to 55 C Operating functional 35 C to 75 C Storage 40 C to 75 C Co...

Page 22: ...nds Factory settings Description AT WMBS 7 Auto Quad Band Feature AT IPR 115200 DTE DCE data rate AT IFC 2 2 DTE DCE flow control AT ICF 3 4 DTE DCE character framing ATE 1 ECHO AT C 1 DCD signal AT D...

Page 23: ...en locked refer to AT CPIN command in AT command guide Check if the external has been properly connected to the modem Check if the network coverage is available 6 3 The modem does not respond to the t...

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