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Summary of Contents for Elite Max

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Page 4: ...n is required to be submitted online in conjunction with the commissioning page and warranty registration page in the Appendix section at the back of the booklet www madimack com au warranty registration Please read and fully understand all information provided before attempting to install the pool heat pump For technical questions and further information please contact support madimack com au We ...

Page 5: ... unit 4 Keep the invoice packing slip in a safe place 5 Register the unit for warranty as per the warranty section in this manual 6 Ensure that the unit is installed in an outdoor area if it must be indoors the unit will need to be ducted to the outside 7 The condensate drain will need regular check ups for any blockages or debris build ups keeping it clean allows the condensate drain to escape ea...

Page 6: ...3 Safety Precautions b ...

Page 7: ... a procedure practice or the like which if not correctly performed or adhered to could result in personal injury or injury to a third party These signs are rare but are extremely important a Keep the heat pump away from fire source b Unit must be placed in a well ventilated area indoor or enclosed areas are not allowed c Repair and disposal must be carried out by trained service personnel d Vacuum...

Page 8: ...may damage the machine h Do not use or stock combustible gas or liquids such as thinners paint and fuel to avoid fire i In order to optimize the heating effect please install heat preservation insulation on pipes between swimming pool and the heater and please use a recommended cover on the swimming pool j Connecting pipes of the swimming pool and the heater should be less than 10m 3 Safety a Plea...

Page 9: ...6 About your heat pump c ...

Page 10: ...ays keep upright b Remove the screws attached to the tray and thread the lanyard c Transported by a crane the sling should handle at least 1260KG d Do not lift the water union otherwise the titanium heat exchanger inside the heat pump may be damaged ...

Page 11: ...is between air 15 C 25 C 4 Introduction of different modes a The heat pump has three modes Power and perfect and Silence b They have different strengths under different conditions Mode Modes Strength Power mode Heating capacity 20 to 100 capacity Intelligent optimization Fast heating Perfect mode Heating capacity 20 to 80 capacity Sound level 3dB A lower than Power mode Silence mode Heating capaci...

Page 12: ...r kW 5 7 35 8 Rated input current A 8 3 51 9 Max input current A 68 Sound level at 1m dB A 58 0 72 0 Sound level at 10m dB A 38 0 52 0 Advised water flux L min 20 1200 Water connection mm 110 Net dimension LxWxH mm 2601x1051x2069 Net Weight kg 1165 Remarks This heat pump is able to perform normal within air temp 15 43 efficiency will not be guaranteed out of this range Please take into considerati...

Page 13: ...10 6 Dimension A B C D E F G H EM2500 985 1892 1051 1040 2601 525 221 2069 Name Size mm Model ...

Page 14: ...11 Installation Guidance d ...

Page 15: ...ocated in an outdoor area and not to be placed indoors 3 Louvered doors windows are not acceptable means of ventilation 4 Heat pumps should not be placed in pits under house decks or any environment with closed ventilation conditions special distances above will not be applicable in those instances 5 If needed ducts can be connected to the heat pump air discharge outlets done by a ducting contract...

Page 16: ...ted in an outdoor area and not to be placed indoors 3 Louvered doors windows are not acceptable means of ventilation 4 Heat pumps should not be placed in pits under house decks or any environment with closed ventilation conditions special distances above will not be applicable in those instances 5 If needed ducts can be connected to the heat pump air discharge outlets done by a ducting contractor ...

Page 17: ...nnected in Cascade Parallel Connection Adequate flowrate should be provided to all the units in the system to ensure efficient heating Please refer to the commissioning section in the manual to learn about heat pumps commissioning The diagram below represents the cascade connection ...

Page 18: ... mechanical and water services to prevent danger or damage to the unit a Location and water pipe connection The inverter pool heat pump must be installed in a well ventilated place b Typical installation diagram Installations can differ dependent on site conditions below is only a representation of one possibility Note the inlet and outlet positions for the pipework is a representation only and ca...

Page 19: ...low near the inlet or outlet area and there should be no obstruction within 50cm behind the machine Suffocation of air reduces the efficiency of the heater and could damage the unit The machine may need an additional pump not supplied The recommended pump must adhere to the specification flux of the machine please refer to the technical parameters b Water connections The inlet and outlet water uni...

Page 20: ...must be handled by a professional technician according to the circuit diagram d Install electrical protection device according to local code for wiring e The layout of power cable and signal cable should be orderly and not affecting each other Step 1 opening the maintenance panel Remove three screws outside Slide out the maintenance panel Remove screws inside Remove the junction box ...

Page 21: ...ough below 3 holes Connect the wire through the holes Connect the power cord through the wiring hole to the front terminal block Close the electrical box and tighten the screws Align the panel with the buckle and slide up Tighten the screws ...

Page 22: ...ed plug is not allowed 2 The swimming pool heat pump must be earthed Current protection devices must be installed in accordance with local electrical regulations Distribution Box Not provided Power Cord Swimming Pool Heat Pump Wiring Board Power Supply 400V 50Hz Breaker Earth Fuse ...

Page 23: ...nses the water flowing through the heat pump 3 Heat pump starts and will run until temperature is reached or filtration pump switches off 4 No additional internal wiring to the heat pump is required in this set up 5 No additional settings needed to be changed 6 If circulation pump is not running and no flow is detected unit will display E3 this is normal and an indication the unit is sitting idle ...

Page 24: ... switch off relay to stop the circulation pump Whilst the timer is still active every hour it will run the circulation pump for 2 minutes to test the water temperature If the temperature is 1 degree below set point the heat pump will continue to run the circulation pump and start the heating process again 4 P1 P2 relay up to 10A output for circulation pump check total load on circuit when combined...

Page 25: ...ur it will run the circulation pump for 2 minutes to test the water temperature If the temperature is 1 degree below set point the heat pump will continue to run the circulation pump and start the heating process again 4 P1 P2 relay up to 10A output for circulation pump check total load on circuit when combined P1 and P2 is an output relay switch not active neutral terminals please see wiring diag...

Page 26: ...d to the pool equipment area due to finished flooring etc in this case It may be possible to use the existing pipework which connects to the house and install a power cable from there 2 An external thermostat controller can initiate the existing circulation pump thus running the heat pump through the flow switch for full temperature control Please speak to your installer for more information 3 No ...

Page 27: ...th a bridge cable connected To add an external control to activate the heat pump remove the bridge and add in a volt free terminal connection Please check with the automation system provider that the connection is volt free and the best way to install with their set up If the external controller is not initiating the heat pump to operate the display with show the word OFF ...

Page 28: ...25 Operation Guidance e ...

Page 29: ...2 40 C i Power ii Perfect iii Silence Temperature Setting a Standby mode or Screen lock Only symbol lights up screen and other buttons turn darker b Power off mode Only symbol will light up No display on screen c The controller has a power saving mode and will not display bright when locked d The controller has a built in memory so all parameters are saved in the event of power loss ...

Page 30: ...perature setting range 12 40 C When water inlet temperature is higher than setting point automatic cooling mode starts When water inlet temperature is lower than setting point automatic heating mode starts 2 Silence Perfect mode selection Press to switch between Power mode Perfect mode Default mode Power Please choose Power mode for initial heating In cooling mode and automatic mode only two mode ...

Page 31: ...is running press and on the controller simultaneously and hold for 5 seconds When the symbol is flashing defrost has started and will continue until the external coil temperature reaches a certain temperature adequate for continued operation If the symbol stops flashing forced defrost has stopped Note the interval between forced defrosting should be more than 30 minutes apart Note Defrost mode usu...

Page 32: ...29 f Testing and Parameters ...

Page 33: ...ore welding Welding should only be carried out by a professional person in a service center e Please stop immediately if a gas leak occurs and contact your local service center 3 Trial Run a The circulation pump must start before the heat pump and stop after the heat pump to avoid any damage occurring to the machine b In order to protect the heat pump the machine is equipped with a time lag start ...

Page 34: ...g status parameter code NO P0 will blink on the left parameter value 2 will display on the right 1 2 Press Key and Key to check the parameters 1 3 Press key to exit parameter checking status 2 Modify parameters 2 1 In parameter checking status press to enter parameter setting status At this moment the parameter value will blink 2 2 In parameter setting state press and to change the parameters valu...

Page 35: ... 17 0 1 7 P4 Defrosting running time 1 12min 1min 12 min P5 Defrosting quit temp 8 30 1 13 P6 Single pump option On off 0 100 1 off P10 Compressor speed control 0 Auto 1 Manual 1 0 P12 Electronic expansion valve overheat level heating 10 20 1 3 P13 Electronic expansion valve overheat level cooling 10 20 1 5 P14 Electronic expansion valve manual auto 0 Auto 1 Manual 1 0 P15 Electronic expansion val...

Page 36: ...33 g Commissioning ...

Page 37: ... Recommended procedure 1 Open all isolating valves 2 Fully close the by pass and switch the unit on to max temp 3 Wait 3 4 minutes until heat pump is at 100 Capacity 4 Check inlet and outlet temperature through on screen controller Check Running status check in the previous section to obtain C0 and C1 values 5 Open the by pass valve to increase temperature differential The difference between C0 an...

Page 38: ...35 Maintenance h ...

Page 39: ... water clear of the machine c Cover the machine body when not in use 2 Please clean this machine with household detergents or clean water NEVER use gasoline thinners or any similar fuel 3 Check bolts cables and connections regularly 4 If repair or scrap is required please contact authorized service center nearby 5 Do not attempt to work on the equipment by yourself Improper operation may cause dan...

Page 40: ...37 Troubleshooting for common faults i ...

Page 41: ...g should only be carried out by professional person in a service center 2 Problems without an error code Failure Reason Solution Heat pump doesn t run No power Wait until the power recovers Power switch is off Switch on the power Fuse is broken Check and change the fuse The breaker is off Check and turn on the breaker Fan running but with insufficient heating Evaporator blocked Remove the obstacle...

Page 42: ...protection 2 E2 Low pressure protection 3 E4 3 phase sequence protection three phase only 4 E7 Water outlet temp too high or too low protection 5 E8 High exhaust temp protection 6 EA Evaporator overheat protection only at cooling mode 7 EC System communication failure 8 P0 Controller communication failure 9 P1 Water inlet temp sensor failure 10 P2 Water outlet temp sensor failure 11 P3 Gas exhaust...

Page 43: ...2 F4 Compressor running failure 23 F5 Inverter board over current protection 24 F6 Inverter board overheat protection 25 F7 Current protection 26 F8 Cooling plate overheat protection 27 F9 Fan motor failure AC fan control board inverter failure 28 Fb Bus bar BUS fault 29 FA PFC module over current protection 30 FC AC fan motor overcurrent protection 31 Fd AC fan motor overheat protection 32 FE AC ...

Page 44: ...the error code indicating the issue location System A failure will only have the error code with no other display after error code System B failure Display 2 after error code System C fault Display 3 after error code System D failure Displays 4 after error code ...

Page 45: ...some cases therefore failing to connect the unit 2 Your phone should be displaying full Wi Fi strength with 50 DB to ensure that you have enough signal strength for the heater to connect 3 To reset the Wi Fi settings on the heater do the following a Unlock the controller by holding the lock button on the far left for 3 seconds the buttons will illuminate indicating that the controller is unlocked ...

Page 46: ...43 InverGo Download Account Registration Register by e mail or third party application Android iOS a E mail registration ...

Page 47: ...44 b Register through third party application Create Family Please set family name and choose location of device ...

Page 48: ...45 APP Pairing a With Bluetooth 1 Please confirm that you re connected to Wi Fi and your Bluetooth is on 2 Click Add Device and then follow the instructions to pair device ...

Page 49: ...nd release After hearing Beep enter Wi Fi password in app During connection will flash Once the app connects to Wi Fi successfully will display b With Wi Fi 1 Please make sure you are connected to Wi Fi 3 Click Add Device and then follow the instructions to pair device ...

Page 50: ... Inlet water temperature Timer On Off Setting temperature Select High Medium Low Mode 2 For heat pump with Heating Cooling function Compressor speed Query C F switch Setting temperature Select High Medium Low Mode Compressor speed Inlet water temperature Timer On Off Query C F switch Select Heating Cooling Auto mode ...

Page 51: ...ing if your family members also want to control the device please let your family members register InverGo first and then the administrator can operate as below Notice 1 Weather forecast is just for reference 2 App is subject to updates without notice ...

Page 52: ...or failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Your Australian Consumer Law guarantees and similar statutory rights are called the Owner s Statutory Rights in this Warranty THE RIGHTS GIVEN BY MADIMACK AUS...

Page 53: ...component or equipment not supplied by Madimack d Damage or problems caused by storm fire flood vandalism misuse negligence Acts of God earthquake war vermin foreign matter entering the equipment e g dirt and moisture or any other outside agency e Damage or deterioration to the external surfaces or refrigeration coils caused by normal weathering or corrosive atmospheric conditions f Any costs or a...

Page 54: ... the cost of replacing the equipment or acquiring equivalent equipment d Paying the cost of having the equipment repaired Making a claim The following steps should be taken when making a warranty claim with Madimack Pty Ltd 1 Owners experiencing issues with their system are to contact Madimack Pty Ltd service departments online portal to and provide the requested information 2 A service agent will...

Page 55: ...os of the installation and with this information upload them online at https www madimack com au warranty registration or use the barcode scanner to go direct to the page Supplied by Date of Purchase Installed by Installer No if applicable Date of Install Owners full name Address of Premises Telephone number Make Model Serial Commissioning By pass valve fitted Temperature difference Notes ...

Page 56: ...53 AQ01CKV185 R410A V22 ...

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