EN
76
EN
77
Problem
Solution
The appliance doesn't
start.
Drainage malfunction
indicator flashes.
-
Check if the power supply cord is inserted cor-
rectly.
-
Check, if the draining hose is disconnected or
kinked. If not, contact the service personnel.
Dehumidifying function
does not work.
-
Environmental temperature or humidity is too
low.
-
Make sure the appliance is free from obstacles.
-
The humidity setting isn't set low enough.
-
Check if all windows and other openings are
closed.
No wind comes out
-
The filter or grille are blocked, clean grille and
filter.
Loud sounds from the
appliance.
-
The appliance stands tilted and not upright.
-
The floor is not flat.
-
Filter is blocked. Clean filter.
Ice appears on the spools
-
This is a normal process. The appliance has an
automatic defrost.
Water on the floor
-
The hose is loose or leaky.
-
Draining system is jammed, clean the draining
hose.
In case of service requests please contact your local HORNBACH store or
write an email to: [email protected]
Troubleshooting
Code
Explanation
E1
The coil sensor detects abnormal values. Contact customer service.
E2
The ambient temperature sensor detects abnormal values. Contact
customer service.
P1
Appliance is defrosting.
LO/HI
The ambient temperature is too low/high - it´s a normal phenom-
enon.
Display code explanation
This Madeira item has been pro-
duced according to state-of-the-art
production methods and is subject
to ongoing strict quality control.
HORNBACH Baumarkt AG, Horn-
bachstrasse 11, 76879 Bornheim,
Germany, guarantees the quality of
the machines according to the fol-
lowing terms and conditions.
1. Warranty Period
The warranty period is 10 years.
The warranty period starts on the
date of purchase. Please retain the
original receipt or invoice in order
to be able to furnish evidence of the
date of purchase.
2. Warranty Scope
The warranty applies exclusively to
production or material defects. The
warranty applies only in the case of
private use of the item.
The warranty does not apply to de-
fects resulting from
• misuse or improper use,
• use of force or external influenc-
es,
• damage due to failure to observe
the installation instructions or in-
structions for use,
• connecting to an incorrect grid
voltage or current type,
• unprofessional installation,
• overloading the device,
• use of non-approved attachments
or accessories,
• failure to observe the mainte-
nance and safety instructions,
• entry of foreign matter into the
device,
• wear and tear due to normal use
or
• commercial use.
Furthermore, the warranty does not
cover damage to parts subject to
wear and tear, which is caused by
normal wear and tear. The warranty
does not comprise any collateral or
consequential damage or possible
installation and dismantling costs
in the event of a warranty incident.
3. Warranty Services
During the warranty period, the
warrantor will inspect the defective
item in order to determine whether
a warranty incident is on hand. If a
warranty incident is on hand, the
warrantor will repair or replace the
item at his own expense. If the item
is no longer available at the time
of the warranty incident, the war-
rantor may replace the item with a
similar product. The replaced item
or part shall become property of
the warrantor.
Warranty services (repair or re-
placement) do not extend the war-
ranty period. Warranty services do
not result in any new warranty.
4. Warranty Claims
For warranty claims, please contact
the nearest HORNBACH DIY store.
You can find it at www.hornbach.
com.
Warranty claims will only be ac-
cepted if the original receipt or in-
voice is produced.
5. Statutory Rights
The warranty does not restrict your
statutory rights regarding warranty
and product liability.
Warranty
