MacroSystem Digital Video renderbooster, User Manual

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5. Troubleshooting
In case of difficulties with the RenderBooster, you should first
completely switch off the Casablanca and then restart it. Sim-
ply restarting without a complete shutdown is not enough. The
RenderBooster is its own computer and remains unaffected
by a restart of the Casablanca. When the RenderBooster has
become “out of step”, its power must be cut by a complete
shutdown. Only then will it restart.
Please note:
the RenderBooster should not be connected or
disconnected while the system is in use.
If you have trouble using the RenderBooster for the first time,
it is possible that the firmware update did not succeed. Repeat
the procedure for its initial use.
Please consider: the firmware update can take several minutes
and starts only a short time after the start of Arabesk.