WARRANTY TERMS
WELCOME
Congratulations on your purchase.
Prism Medical UK
are proud that you have purchased one of our high quality mobile
hoist
products. This product is uniquely designed and manufactured in Great Britain, where we
have
utilised and listened to the strengths and interaction of carers, therapists and end users
alike
during the new product development process.
3
1.
Prism Medical UK
warrants this products against any defects in manufacturing and
assembly
of mechanical and electronic components. This warranty is for devices used only in
accordance with our terms of use.
This warranty, whose terms of use are defined below, is valid for the following:-
*
Steel Frame
- 36 months
*
Actuator
- 60 months.
*
All other components
- 12 months
2.
The warranty entitles free replacement for defective parts only, exclusive of labour .
3.
Prism Medical UK
will bourne all return costs if the warranty claim is valid after a full
investigation. Additional information may be required to support such a claim.
4.
Out of warranty items - The return costs will be bourne by the customer and the repair will
be priced and a purchase order will be required prior to the work commencing.
5.
The warranty does not apply if the claims are consecutive to:-
* Accident, misuse or neglect of the unit by the end user / customer.
* Shipping performed without suitable packaging / protection.
* Alteration or transformation of the original design.
* The impact of external elements (Natural Disasters, Fire, Humidity, Floods Etc)
* Lack of routine maintenance / care inline with our daily checks / the information within
this user guide.
