20
troubleshooting
If a breakdown occurs, unplug the power cord before inspecting the
machine.
The following situations do not always indicate a breakdown. Please
double confirm before sending the machine to be repaired.
If an actual breakdown occurs, visit the special maintenance depart-
ment or after-sales service department of our company. Do not at-
tempt to repair the machine by yourself.
Problem
Possible cause
• Is the spin tub outer cover open?
The machine does
not start
• Is there a power failure?
• Is the power plug loose?
• Is the pulsator twisted by foreign materials?
The draining func-
tion does not work
• Is the drain hose frozen?
• Is the drain hose blocked by foreign mate-
rial?
• Is there laundry adhering to the outer side of
the spin tub?
• Check the position of the drain hose, make
sure that the drain hose is fitted into a tub or
drain standpipe 0.8 - 1.2 m above the floor.
Abnormal sound
during washing
• Are there hair pins, coins or metal items in-
side the tub?
Abnormal sound
and violent vibra-
tion during the
spin cycle.
• Is the machine slanting?
• Is the gland pressed evenly?
• Is there laundry adhering to the outer side of
the spin cycle compartment?
• Is the spin cycle compartment overloaded?
Water flowing out
of the drain hose
during the first use
of the machine.
• This is the water left over after the factory
performance inspection.
The spin part does
not work