HowtoGetServiceUndertheTermsof theLimitedOne-YearWarranty
Forwarrantyrepair,donotreturnyourproducttotheplaceofpurchase. Instead,followthe
instructionsbelowtoobtainwarrantyservice,asourdealernetworkisnotpreparedtoservicethe
productunderthetermsofthiswarranty.
1.
2.
3. Pleasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandise
forservice.
Seeourwebsiteat
orcall1-888-640-3700toidentifyanAuthorizedM.T.H.
TrainMerchantnearyou.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialor
workmanship,excludinglightbulbsandtractiontires. We willrepairorreplace(atouroption)the
defectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoM.T.H.ElectricTrains
withinoneyearoftheoriginaldateofpurchase.Thiswarrantydoesnotcoverdamagescausedby
impropercare,handling,oruse. Transportationcostsincurredbythecustomerarenotcovered
underthiswarranty.
Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfromstateto
state.
First,e-mail,write,callorfax anAuthorized M.T.H.ServiceCenterinyourareaor
M.T.H.ElectricTrainsto obtain Repair Authorization. YoucanfindthelistofAuthorized
ServiceCentersontheM.T.H.website, www.mth-railking.com. Otherwise,contact
M.T.H.(ate-mail:[email protected]; 7020Columbia GatewayDrive,Columbia,
MD21046; tel: 410-381-2580; fax:410-423-0009),statingwhenthe itemwaspurchased
anddescribingtheproblem. IfyoucontactM.T.H.,you willbegiven a return
authorizationnumbertoassurethatyour merchandisewillbeproperly handledupon its
receipt.
CAUTION: Makesuretheproductispackedinitsoriginal factory packaging
including itsfoam andplasticwrappingmaterialsoastopreventdamagetothe
merchandise. Theshipmentmustbeprepaidandwerecommendthat itbeinsured.
Itemssent forrepairmustbeaccompaniedbya returnauthorizationnumber,a description
of theproblem,and
, which givesthedateofpurchase. If youare sendingtheitemtoM.T.H.,
call410-381-2580,fax410-423-0009,ore-mailtheServiceDepartmentat
toobtainareturnauthorizationnumber. I f youaresendingthis product toan
AuthorizedServiceCenter,contactthat Center fortheirreturn authorization.
A
coverletterincludingyourname,address,daytimephonenumber,e-mailaddress(if
available),ReturnAuthorization number,acopyofyoursalesreceiptanda full
descriptionofthe problemmust beincludedtofacilitatetherepairs. Please include the
descriptionregardlessof whetheryoudiscussedtheproblem withaservicetechnician
whencontacting theServiceCenteror M.T.H. foryourReturnAuthorization
LimitedOne-YearWarranty
AllM.T.H.productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredby
thiswarranty.
acopyoftheoriginalsalesreceiptfrom anAuthorized M.T.H.
TrainMerchant
www.mth-railking.com
service@mth-
railking.com
Summary of Contents for 60ft Madison passenger cars
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