M-LOCKS Basic line Series, User Manual

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Multi Level Software Locks
V01 EN
Battery compartment in entry unit
Open the battery compartment and replace the battery by a new one.
Battery compartment inside the safe
In case of keypads starting with ST40xx and DE20xx, the battery compartment is located inside the
safe. If the battery is completely exhausted, hold a fresh battery pressed against the poles on the front
of the keypad, while entering the code, until the lock opens completely.
19
TROUBLESHOOTING
The lock does not react
a. Check the keypad
If the lock does not react, first follow the procedure below, to check if your keypad is working.
5
Press and hold key ‘5’ until you hear a double tone. The LED will illuminate when performing the
following actions:
1 2 3 4 5 6 7 8 9 0
Press all the keys one by one. If the key is OK you hear a double tone, if the key is not OK, you will hear a
long tone. the test will be aborted.
If one or more keys do not operate properly, please contact your supplier.
b. The lock does not emit any audible tones at all
The lock does not emit an audible tone when a key is pressed. The battery is exhausted, replace the
battery. See point 19.
c. I have forgotten my code
For security reasons, M-LOCKS does not provide a code that you can use to open your lock.
Please contact your supplier.
The lock is difficult to move and open
This is probably a problem with the lock bar mechanism, inside the safe door, and not a problem of the
lock itself. This manual only relates to the lock and not the complete safe. Please contact the manufac-
turer of the safe in order to resolve this problem.