M-Audio AXIOM 25-49-61 User Manual Download Page 34

Page: 34 / 45

Axiom Line User Guide

Section 6: Troubleshooting

The Axiom has been designed to give you high performance MIDI control. It has been tested under a wide range of systems and operating
conditions. However, there are virtually limitless numbers of operating scenarios, any of which may affect your system’s performance. Though this
section cannot cover all possible situations you may encounter, we would like to offer some suggestions for dealing with common problems.

If you are connecting to a computer, we recommend that you avoid connecting too many devices to your computer at the same time. The more
devices you have connected to the computer, the greater the load on the computer’s CPU. Although it is possible in theory to chain multiple USB
devices together, doing so may degrade your system’s performance.

My Axiom suddenly stopped working after having performed well since installation on a computer.

Switch off the unit and leave it off for 10 seconds. Then restart your computer, power up your Axiom and try again. If the problem persists,

you may have to reinstall the drivers for the unit. The latest drivers are available at http://www.m-audio.com.

I have plugged in a Sustain pedal to my Axiom, but it works backwards.

The polarity of the Sustain pedal is calculated by the Axiom when it is powered up. On power up, the Sustain pedal is assumed to be in

the off position. So, if you want the Sustain pedal to be off when it is not depressed, make sure not to press the pedal when you power
up. To reverse the pedal polarity, just press and hold the pedal when you power up. Note: this will have to be done each time you power
up the Axiom.

I have connected the Axiom to my computer. When I press a key, there is a delay before I hear any sound.

This delay is known as latency. Latency with MIDI signals is caused at the computer and is not coming from the Axiom. This may be due

to the CPU load of the soft-synth you are using. MIDI data is simply control data. MIDI data is read by the soft-synth; the soft-synth then
completes a large number of complex calculations in order to produce the sound you hear and all this processing activity takes time. If
you already have adjusted the appropriate parameters relating to latency on your sound card, try re-installing the latest drivers for the
sound card, or try reducing the buffer sizes of the sound card. If you are using a host application, check its buffer size settings as most
applications allow for user adjustment to improve timing.

If you feel that you may need to upgrade your sound card, please visit http://www.m-audio.com.

Technical Info

Caution:

Electro Static Discharge, Electrical Fast Transient and Conducted RF interference may cause the unit malfunctioning. In such case, unplug

the unit and plug it in again to restore normal operation.

Note:

Your M-Audio product has been tested to comply with FCC Standards FOR HOME OR OFFICE USE. Modiﬁcations not authorized by the

manufacturer may void users authority to operate this device.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

Re-orient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/ TV technician for help.

ASIO

is a trademark of Steinberg Soft– und Hardware GmbH.

VST

is a trademark of Steinberg Soft– und Hardware GmbH

Warranty Terms and Registration

Warranty Terms

M-Audio warrants products to be free from defects in materials and workmanship, under normal use and provided that the product is owned
by the original, registered user. Visit www.m-audio.com/warranty for terms and limitations applying to your speciﬁc product.

Warranty Registration

Thank you for registering your new M-Audio product. Doing so immediately both entitles you to full warranty coverage and helps M-Audio
develop and manufacture the ﬁnest quality products available. Register online at www.m-audio.com/register to receive FREE product
updates.

Section 6: Troubleshooting

Axiom Line

Tested to comply with
FCC standards

FOR HOME OR STUDIO USE