TECHNICAL SPECIFICATIONS
- Dimensions: 3.75 x 2.5 x 1 inches
- Video specification: up to 1080p @ 60fps, up to 40Mbps
- H264 support: level 4.1 High Profile
- Video codecs: H264, MPEG4, MJPEG, VP6, VP8
- Video containers: AVI, MOV, MP4, FLV, MKV
- Recommended video format: H264 with MP4 or MKV container
- Audio formats: MP3, WAV, AIFF, FLAC
- Still image formats: JPEG, PNG, TIFF, PSD
- A/V outputs: HDMI, composite video, analog audio
- Other ports: USB x 4, micro USB power input
- Supported file systems: FAT, NTFS, HFS+, EXT
- Supported audio: AC3, DTS, 5.1
- Subtitle support: SRT filest
TROUBLESHOOTING
No video when using the HDMI output
Try removing the USB drive to see if the test pattern appears (make sure it's not showing blank
video)
Try cycling power to the player
Try a different or shorter HDMI cable. Some longer HDMI cables require a lot of power to
drive.
No video when using the analog video output
- Try removing the USB drive to see if the test pattern appears (make sure it's not showing
blank video)
- Make sure there is not an HDMI cable plugged into the player
- Using an HDMI monitor, make sure the PAL/NTSC setting is correct for your monitor
- Try cycling power to the player
- Try a different or shorter HDMI cable. Some longer HDMI cables require a lot of power to
drive.
When media is playing, it sometimes goes black and says "[delay x seconds]"
- This can happen when you have sync turned on and you are synchronized to another video
that is much longer in duration. If you try to synchronize videos that are of different lengths,
the player will automatically add blank video to the end of the shorter video to make them all
the same length.
- This also occurs when you set loop gap setting to a value other than zero.
Sync stays at 'seeking' and never locks
- Make sure sync is enabled on each unit and that they are all set to the same sync channel.
- Try rebooting all the devices.
[deluxe version] The remote control doesn't work
- Make sure the remote control is charged. The remote can be charged from the Andor 1's
power cable.
- If the remote is charged and it still doesn't work, try cycling power to the Andor 1
