FREQUENTLY ASKED QUESTIONS
Pellet Stove Tool
Crevice Tool
Accessory
Adaptor
Horse Hair
Brush
Outer
Pre-filter
HEPA Filter
5’ Metal Hose
9” Aluminium
Nozzle
12” Bent
Steel Nozzle
ACCESSORIES & PARTS
Question
Answer
How do I avoid clogging the nozzle? Crush and break up large pieces before vacuuming, and/or use the “Tips
& Techniques” described on the previous page.
Why is ash escaping?
Check filter for holes, and if necessary replace.
Why is the hose hot?
Cleaning TOO WARM of ash. NEVER use gloves to compensate for a HOT hose.
Why is suction decreasing?
It’s time to clean or replace the filter(s). See filter cleaning instructions.
Why is there a port on the top?
This is for when you are not using the pre-filter. We suggest to use the pre-filter
at all times.
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SERVICE
• Adjustments, servicing, and inspection
work and inspection intervals specified
in the Operating Instructions, as well as
any information on the replacement on
parts and systems of the vacuum must be
undertaken and complied with.
• These activities can only be undertaken
by qualified personnel.
• Make sure that electrical components
used for replacement purpose comply
with the original parts and are correctly
adjusted if necessary.
• Before performing any maintenance,
place the vacuum in the safety off position
which is the position of the vacuum when
it cannot generate any hazard.
SPECIFIC SAFETY RULES
• Do not allow this unit to be used for
anything other than ash removal.
• Do not store this unit immediately after
ash removal, in any enclosed or confined
area.
• Do not vacuum burning/live material
i.e. PELLETS
• Do not use to pick up flammable or
combustible liquids, such as gasoline.
• Use of accessories not recommended by
the manufacturer may cause fire, electri-
cal shock, or injury.
• Do not use on wet surfaces. Do not leave
appliance when plugged. Unplug from
outlet when not in use, with damaged
cord or plug, if appliance is not working
as it should, has been dropped, dam-
aged, left outdoors or dropped into water.
• WARNING—Fire hazard—Intended for
vacuuming cold to warm ashes only.
General household or shop-vaccum use
could increase fire risk by induction of
combustibles into unit prior to vacuuming
ashes. Consult operating manual before
use.
DOUBLE-INSULATED INSTRUCTIONS:
WARNING— to reduce the risk of electrical shock, this vacuum cleaner has a polarized plug
(one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change plug in any way.
If the opening that sucks in the air or the suction pipe are blocked, you should switch off the
vacuum cleaner at once. First clear the blocked substance before you attempt to start the
vacuum cleaner again.
Special NOTE: The vacuum’s motors are equipped with thermal “overheat” protection. If the
motors run too hot then they will shut down. You must wait for motor to cool in order to re-
start vacuum. Cleaning the filter will help prevent a repeat of this condition.
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