Luraco i9 Max, User Manual

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The Extended Warranty Plan provides home use customers an additional 2-
years of comprehensive protection for Luraco’s massage chairs. You can
rest assured that your massage chair will be taken care of as soon as
possible.
Note:
Extended warranty plan is available for in-home use application only. Luraco
does not offer this plan for commercial use.
How to get warranty service:

Customer may obtain service advice by contacting Luraco Health & Beauty
LLC Customer Service Toll-free at 1-800- 483-9930

Customer must provide proof of purchase to claim any warranty.

Customer must obtain a return authorization number in order to ship the chair
to a service center.
Important Return Instructions:
Luraco wants you to be completely satisfied with your purchase. However, in
the event that you decide to return a purchased chair, please follow the steps
below:
1. A return must be coordinated by the dealer where the chair was purchased.
2. Dealer
will get a return authorization.
3. Carefully pack the item in its original carton or other suitable box to avoid
damages in shipping.
4. Before packing your unit, be sure to enclose:
a . Your name with full shipping address and telephone number
b. A dated receipt for PROOF OF PURCHASE
5. Take pictures of your chair before packing it up.
6. Take pictures of boxes upon pick up for return shipping.
Include documentation detailing the problem you are having with your chair.
NOTE: All orders shipped outside the continental United States are non-
returnable and non-refundable, including states and territories such as
Hawaii, Alaska, Puerto Rico, and Guam.
Incurred shipping costs are nonrefundable. All return shipping costs must
be prepaid by the customer.