10.4 WARRANTY STEPS
Step 1 - Contact TENDLITE® Customer Service at contact@tendlite.com to request
Return Authorization.
Step 2 - After Return Authorization is verified - Return the product to the designated
location along with proof of purchase. The repaired device will be mailed back to you.
We will pay for this shipping within the United States.
International Return to customer Shipping is not included. Charges will be defined on
your Return Authorization request Confirmation Email.
It will take 2-3 weeks to process returns from our Tech Department.
10.5 WARRANTY EXCLUSIONS
The warranty does not apply to your product under any of the following conditions:
•
Your product has been modified in any way, subjected to misuse or damage.
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