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After Sales Support
Telephone: 1300 366 144
Internet: [email protected]
FAQ
• Question: I would like to iron my silk blouse using the steam function. I have therefore set temperature level
3, but no steam is coming from the ironing base, why not?
• Answer: Please note that the steam function can/may only be used at temperature levels 5-9. Temperature
levels 1-4 are intended for dry ironing.
• Question: Hardly any steam is coming from the ironing base and limescale deposits can be seen on the
steam vents. How can I remove the deposits and ensure problem-free steam operation?
• Answer: In this case you should use the appliance's self-cleaning function. Proceed according to the instruc-
tions in the "Self-cleaning" section of this instruction manual.
• Question: The appliance is giving off a clicking sound. Can I still use it or should I have it repaired?
• Answer: The clicking sound is caused by the appliance's anti-drip function, which prevents water droplets
from escaping from the ironing base when the temperature has not yet reached the level required for steam
generation. This is completely normal and is not a reason to worry. Wait until the required temperature has
been reached, at which point you may use the appliance as usual.
Other Useful Information
