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Frequently Asked Questions
1. Can I share with family and friends?
Yes, you can share access to TAP and any other Lumary device. In the Lumary app,
press the “Profile” button and click on “Device Sharing” to give or revoke sharing
permissions. In order to share, the other user should already have downloaded
the Lumary app and registered an account.
2. Can I group multiple Lumary devices together?
Yes, you can group multiple same-type devices by room, location, or however
else you want. The same devices can be in multiple groups. For example, if you
create a group for “Bedroom” and another group for “Entire House,” your
Bedroom lights can be included in both groups. From your main device list, click
on one of the devices you want to group, press the “
” button on the top right
for advanced settings, and click “Create Group.” You’ll be able to name a new
group and choose which devices you’d like to group together.
3. How many devices can I control?
Lumary app can control an unlimited amount of devices in an unlimited amount
of locations. Your router may have a limit of how many devices can be connected
to one router.
4. My Lumary device has a funny name. How do I rename it?
From your main device list, click on one of the devices you want to rename, press
the “
” button on the top right for advanced settings, and click “Modify Device
Name” (or “Modify Group Name”). You’ll then be able to choose a more familiar
name. To rename a particular outlet, click the small pencil icon next to its name.
5. What should I do if the device appears offline or is unreachable?
Make sure your Wi-Fi router is online and in range, and check that you have the
latest Lumary functionality by clicking “Check for firmware update” in your device
settings. If power is connected but TAP is not responding, hold down the Restart
button to cycle the fuse and give TAP a jump start.
