11
T
ECHNICAL
S
UPPORT
Luma Comfort is committed to providing a premier service experience. If you
are experiencing any technical issues with your product related to either setup
or operation, please contact our product support team at 1-866-737-6390 or
[email protected].
P
RODUCT
S
PECIFICATIONS
Model:
IM200SS
Product Dimensions:
11.3
” x 14.8” x 14.1”
Product Weight:
25.5 pounds
Voltage:
115V
Wattage:
130W
Ice Making Capacity:
28 pounds daily
Operating Cycle:
15-30 minutes
Ice Type:
Clear ice cubes
Display Type:
LED
Alert Features:
Low water & full ice
Includes:
Ice maker, scoop & manual
Warranty:
1 year manufacturer’s warranty
T
ROUBLESHOOTING
Problem
Possible Cause(s)
Possible Solution
The “ADD
WATER”
indicator light
is on.
There is not enough water in
the water reservoir.
Turn off the ice maker, fill it
with water and press the
“ON/OFF” button again to
restart the unit.
The “FULL ICE”
indicator is on.
There is too much ice in the
machine.
Remove ice from the ice
basket.
The large
reservoir is full
of water, but
the “ADD
WATER”
indicator is also
on.
a.
The water in the tank may
be distilled.
b.
The water filter located
on the bottom of the
reservoir is blocked,
preventing water from
entering the lower tank.
a.
Use tap or mineral water
in the tank.
b.
Clean the water tank.
