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Introduction 2

Programming Ringing Options          3

Features on a BIS-34D Voice Terminal

with Display                4

Placing Outside Calls           6

Answering Your Calls            10

Handling Calls with the Hold and

Transfer Features

Placing

Setting

Intercom Calls

Up a Conference Call

Using the Speakerphone and

Using Privacy Features

14

16

17

Speaker    18

19

Paging

Using a

20

Template 21

1

Summary of Contents for Merlin Communications System

Page 1: ...MERLIN PIus COMMUNICATIONS SYSTEM Release 2 User s Guide Lucent Technologies Bell Labs Innovations 999 500 148 Issue 1 August 1988...

Page 2: ...ing trademarks and registered to AT T Corporation has been transferred to Lucent Technologies Incorporated Any references within this text to American Telephone and Telegraph Corporation or AT T shoul...

Page 3: ...minal with Display 4 Placing Outside Calls 6 Answering Your Calls 10 Handling Calls with the Hold and Transfer Features Placing Setting Intercom Calls Up a Conference Call Using the Speakerphone and U...

Page 4: ...voice terminals Next to a Line Button you lift your handset or on Exclusive Hold Red you get this line when Steady green this line is in use Flashing green a call is coming in on this line Faster flas...

Page 5: ...se normally answers your incoming calls To program Touch each line button then dial the code for the ringing option you prefer The codes are 35 no ring 36 delayed ring and 37 immediate ring Volume Con...

Page 6: ...6 7 8 5 4 3 9 2 1 10 11 12 14 13...

Page 7: ...Plus system voice terminals Other models have buttons but the features they have are located in the same positions as on the BIS 34D shown above 9 Tailor your voice terminal to meet your individual n...

Page 8: ...t your handset If no answer touch Speakerphone or Speaker to disconnect the call To program Label a button and follow the steps below T P T P M a i n Office 90 tel no Personal Speed Dial You can assig...

Page 9: ...h 89 and 900 through 999 on buttons for one touch dialing Ask your administrator for a list of System Speed Dial codes To program a System Sped Dial button Label a button and follow these steps T P T...

Page 10: ...hone number automatically and signal you if 1 Before you disconnect touch Busy Buster the call goes through if this feature has been 2 When you hear ringing the signal that the call has administered o...

Page 11: ...A 84 3 4 5 6 If the system is in RLA mode go to the next step If the system is in either CF or DXD mode after the introductory message dial From a remote location dial the telephone number of a line i...

Page 12: ...n Intercom HFAI feature or is connected to a Hands Free To activate the automatic answer feature 1 Touch HFAI or Auto Answer Intercom Unit HFU you can have your speakerphone go on automatically whenev...

Page 13: ...hts 83 Directing Calls to Extensions Direct Extension Dialing DXD directs incoming calls to To activate Direct Extension Dialing requested extensions Callers hear a voice message that 1 Touch CF DXD u...

Page 14: ...System Answer can only be activated from either the attendant console or the alternate attendant console To program Label a button with a green light and follow these To activate System 1 Touch Syste...

Page 15: ...tercom number of the ringing voice terminal or if you regularly 3 Dial the intercom number handle calls for someone else you can program an individual Call Pickup button so that you can pick up calls...

Page 16: ...remind you of the held call 2 To take a call off hold touch the line button of the held call You can also put a call on Exclusive Hold so no one at another voice terminal can pick up the call To put...

Page 17: ...r within a 2 Touch the Auto Intercom button or dial the intercom preset number of rings the call rings at your voice terminal again number for the person To place one touch transfer 1 With the call in...

Page 18: ...terminal 3 Dial the 2 digit intercom number of the voice terminal you want to call speaker To program an Auto Intercom button Label a button and follow these steps 4 When you hear a beep begin speaki...

Page 19: ...ine 2 Touch an outside line button that is active on a conference call 3 Dial the outside telephone number of the person you re adding to the call 4 Take the appropriate action If the person answers b...

Page 20: ...kerphone off Using the Speaker If you don t have a speakerphone you can use your To listen while you place a call voice terminal speaker to monitor calls as you place them 1 Touch Speaker then dial th...

Page 21: ...s and To turn Privacy off T P T P 1 Touch Privacy The green light goes off Privacy 72 Do The Not Disturb Do Not Disturb feature prevents calls from ringing at your voice terminal although you can stil...

Page 22: ...a loudspeaker paging system to your control To make an announcement with a page jack unit in either of two ways Connect it to a line jack connection touch the line button with the unit to page jack an...

Page 23: ...each template are shown on the following pages Refer to the Merlin Plus System Manual for information on how to use these features KEY AI BB DND DXD CF LND CP10 PAGE 1 PAGE ALL ROVRD SND 1 SND 2 Auto...

Page 24: ...ld Assign to Intercom Number s SND NOTE If there are fewer than eight outside lines on a voice terminal then those buttons wiII be blank on the template and on the target voice terminal For example if...

Page 25: ...op See Note Hold Page 1 Page All Al10 SND1 SND2 LND DXD CF NOTE If there are fewer than eight outside Iines on a voice terminal then those buttons wiII be blank on the target voice terminal For exampl...

Page 26: ...nference Transfer Al13 Al23 Drop Hold Al12 Al22 Al11 Al21 A l 1 0 A l 2 0 S N D CP10 L N D Page All NOTE If there are fewer than eight outside lines on a voice terminal then those buttons will be blan...

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