Installation Instructions
17 |
P a g e
7. The warranty applies to actual faults which may develop. Minor running noises are not covered. All electrical motors
have some audible noise. Allow at least eight hours of operation to allow the bearings to properly seat. The fan,
especially when set on low, may feel warm to touch
– this is not a fault. If excessive heat is generated a service call
may be required. Fan noises can vary due to slight power fluctuations and mains frequency signals for off
–
peak-controlled appliances. These changes are most noticeable in the quiet of night, mains frequency signals which
come across as an intermittent hum (mostly at night) are out of control of the manufacturer in these cases your
electricity provider should be contacted, or an electrician to fit a suitable noise filter.
8. Threaded components such as blade nuts can work slightly loose during normal operation. These should be
tightened regularly to ensure the fan doesn’t develop operation noises. If noises do develop, check this aspect
before requesting service. This is not covered by warranty.
9. Minor variation of speed may be evident between different fans, even in the same model and is not a product fault
and not covered by warranty.
10. Blades are not covered by warranty against defect in material. The replacement of the blades is not covered by the
in home warranty service call, notification within 48 hours of installation is required where blades have found to be
broken on unpacking, contact the retailer or their authorized agent who will send you a new set of blades. Each
blade set is balanced so it is important to replace all blades. Blades affected by climatic conditions and by
maintenance are not covered by this warranty.
This warranty applies only to Australian states; its mainland territories and New Zealand. The benefits of this warranty
are in addition to any benefits offered under state or territory law.
For under warranty service, contact the hotline number in this booklet and advise: the model number and style, the
nature of the fault, date and place of purchase. Service cannot be arranged without this information.
Prior to requesting service, please consult the Trouble-shooting checklist that is printed in the manual.
•
All electric motors, including fans, make some noise and may feel hot to touch
– this is not a fault.
•
Some fans wobble more than others
– even in the same model.
•
Blades are weighed to be within tolerance to minimize wobbling. In multiple installations, do not mix blades from
fans.
•
Fanlights can rattle and are not covered by warranty.
•
Finish to the fan, including blades and light complete models, are covered by 2 years warranty.
•
Blade and glass replacements are not covered by in home servicing.
