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T7503 User Manual

CHAPTER 12: SERVICE QUESTIONS & ANSWERS

Should your paging system ever fail or should you need additional paging
supplies, call Long Range Systems at (800) 437-4996 Monday through Fri-
day 8:30 am to 5:00 pm Central Time.

For weekend or night emergencies:

• Long Range Systems has 24/7 live technical support available

• Please keep in mind that options are limited over the weekend.

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Summary of Contents for T7503

Page 1: ...800 437 4996 www pager net ...

Page 2: ......

Page 3: ... er rv vi ic ce e I In nf fo or rm ma at ti io on n Long Range Systems Inc 4 45 55 50 0 E Ex xc ce el l P Pa ar rk kw wa ay y S Su ui it te e 2 20 00 0 A Ad dd di is so on n T TX X 7 75 50 00 01 1 Thank you for choosing Long Range Systems to provide your on premise paging solution Please familiarize yourself and your staff with the contents of this instruction in order to properly operate and main...

Page 4: ......

Page 5: ...mit Power 8 Assigning Managers to Buttons 8 Adding or Enabling Seating Preferences 8 Smoking Preferences 8 Table Preferences 8 Special Needs Options 9 Sending Messages 9 Adding or Editing Custom Messages 10 Chapter 4 Waitlist Mode Operation 11 Adding a Party to the Waitlist 11 Adding a Reservation 12 Paging a Party 13 Seating a Party 14 Paging a Manager 14 Chapter 5 Simplified Paging Mode 15 Pagin...

Page 6: ...s not Receive Pages 20 Why do the Battery Powered Pagers Not Receive Pages 21 How do I connect a USB Mouse 21 Why is Cell Phone Paging not working 21 Chapter 11 System Specifications 22 Transmitter 22 Battery Powered Pagers 22 Rechargeable Pagers 22 Chapter 12 Service Questions and Answers 23 Warranty 24 ...

Page 7: ...ch as the pager number or the selection in the setup menus Alpha Function When entering text e g guest s names all the keys change to alpha characters displayed on each key Staff Key Used to page staff or server pagers Setup Key Selects the setup menu to change operating functions e g system identification code Info Key Shows information for parties on the waiting list Edit Key Enables updating of...

Page 8: ... List Key Returns the system to the wait list function NOTE this is the default function Operation Modes There are two ways to configure a T7503 Simplified Paging and Waitlist Operation Simplified Paging This mode is used for simple paging of guests using pagers or cell phones and also shows a list of tables available for seating Waitlist Waitlist Mode will display any guests waiting to be seated ...

Page 9: ...ansmitter 5 After 1 minute the T7503 keyboard lights will stop chasing Enter the current Time and Date US Format HH MM am pm and MM DD YY 6 Optional Plug an Ethernet cable into the LAN port to connect to a network SD Card The SD Card can be used to backup a T7503 or to transfer the information from an old T7503 onto a new replacement T7503 If the SD Card is removed or missing the card can be inser...

Page 10: ...er will print a Seating Chit with the customer s Name Table Number Pager Number and any Preferences To set up a printer 1 On T7503 press SETUP 2 Enter access code and press ENTER 3 Select DEVICES 4 Select PRINTER 5 Select PRINTER ADDRESS and press ENTER 6 Enter the printer s IP Address and press ENTER 7 Press EXIT and accept changes 8 Place the POS Printer near the T7503 9 Connect an Ethernet cabl...

Page 11: ...N to turn on Anti theft or OFF to turn off Anti theft 6 Press EXIT and accept the changes Auto locate Auto Locate sends a signal to ALL coasters pagers at a preset time The pagers will beep so that staff can locate them coasters will flash and beep Example If closing at 11 30PM the transmitter can be set to auto locate at 12 30AM causing all missing coasters pagers to beep at that time When activa...

Page 12: ...ASSIGNMENT M3 ASSIGNMENT 5 Enter the new manager pager number and press ENTER 6 Press EXIT and accept the changes Adding or Enabling Seating Preferences Smoking Preferences 1 Press SETUP 2 Enter access code and press ENTER 3 Select WAITLIST SETTINGS 4 Select SMOKING 5 Select ON to turn on Smoking Preferences or OFF to turn off 6 Press EXIT and accept the changes Table Preferences When a patron is ...

Page 13: ...l Needs can include Close to Door High Chair and so on To turn on Special Needs 1 Press Setup 2 Enter access code and press ENTER 3 Select WAITLIST SETTINGS 4 Select SPECIAL NEEDS 5 Select ON to turn on Special Needs 6 Press EXIT and accept the changes To edit or create Special Needs 1 Press Setup 2 Enter access code and press ENTER 3 Select WAITLIST SETTINGS 4 Select EDIT SPECIAL NEEDS 5 Select t...

Page 14: ...001 Sales Call 002 Manager 003 Customer 004 Room 005 Visitor 006 call Ext 007 MTG Room 008 Lane 009 Aisle 010 Void 011 Stamps 012 Change 013 Station 014 Machine 015 Operator 016 Emergency 017 XX Minutes 018 Tee 019 Pro Shop 020 Starter 021 Service drive 022 Showroom 023 Parked Call 024 Voice Mail 025 Dressing room 026 Price check 027 Department 028 Cashier 029 Office 030 Table 031 Winner 032 Picku...

Page 15: ...ard Enter the Guest s Party Size and press ENTER Enter the Quoted Wait Time and press ENTER If required select preferences e g Smoking Table Booth Patio Enter the Name of the party and press ENTER Enter the Guest Pager if handing out an on premise pager or Mo bile Phone to use the guest s cell phone as a pager and press ENTER 3 When all fields are entered press ENTER for Finished 1 Entering a Part...

Page 16: ...Assigned Pager Number for Paging Adding a Reservation 1 Press the RESERVE button 2 Enter the party size and press ENTER 3 Enter the date and time of the reservation and press ENTER 4 As required select preferences 5 Enter the party name and press ENTER 6 Enter the phone number for the party and press ENTER for Finished ...

Page 17: ...y from the waitlist by pressing ENTER 2 Select an open table 3 Guest will now be paged and their table number will next to the party s name Step 1 Selecting a Guest to Page Step 2 Selecting an Open Table Step 3 View of Paged Guest with Table Assignments ...

Page 18: ...s SEAT The party will now be removed from the waitlist Paging a Manager 1 To page a manager use the M1 M2 and M3 keys 2 Type in a 3 digit code for a preset message or press M1 to write a free form message 3 Press ENTER to send the page Paging an Alpha numeric Paging an SP4 Manager Pager Manager Pager ...

Page 19: ...umber and press ENTER This will let the guest know that their table is ready Press the PAGE button to switch from the Table Status section back to Paging Paging a Cell Phone In the Guest Pager Phone section type the Phone Number of the Guest and press ENTER The number will be saved as a pager number between 501 and 699 When ready to page the Guest type the Pager Number and the Guest s Cell Phone w...

Page 20: ...on will show tables that are available as a table number in the Open Bus or Hold lists Tables on this list can be added and removed from the T7503 keypad by pressing the TBL STAT button When tables are avail able the ALERT key on the keypad is lit ...

Page 21: ...ID if changing all the pagers to a new System or turning all their vibrators on or off 6 Select if the pager should vibrate when paged 7 For individual pager programming enter the Pager Number 8 Reset the Guest Pager using the charger When the pager finishes flashing vibrating press NEXT 9 Repeat steps 4 through 8 for each pager to program To program a Staff Star Rechargeable Pager 1 Press SETUP a...

Page 22: ...t PROGRAM PAGERS 4 Select Alphanumeric 5 Enter the Pager Number 6 Turn the Alpha Pager off 7 Turn the Alpha Pager on and wait until it boots up and finishes vibrat ing 8 Repeat Steps 5 through 7 for each Alpha Pager to Program To program Rechargeable Alpha Pager 1 Press SETUP and enter the access code 2 Select SYSTEM TOOLS 3 Select PROGRAM PAGERS 4 Select Alphanumeric 5 Enter the Pager Number 6 Re...

Page 23: ...After inserting the SD card into the new unit select the option Clone from SD card Do not select the option to back up this will ERASE all saved settings 6 Test your system to be sure it is working properly Chapter9 FAXBACK The Fax Back service is designed to help users should they lose the wait list on their transmitter If your wait list becomes unavailable call 1 800 864 6026 and LRS will fax a ...

Page 24: ... needed for Setup functions Try paging more than one pager to be sure it s not a faulty pager Do a System Reset Check the Restaurant ID Use the ID finder function 1 Remove 2 or 3 pagers or coasters from the charger or turn on some battery powered pagers 2 Press Setup 3 Select Pagers 4 Select Diagnostics 5 Select ID Finder 6 Press Enter to begin and the unit searches all of the ID codes begin ning ...

Page 25: ...s EXIT and accept changes 8 Plug the USB mouse into one of the USB ports Why is Cell Phone Paging not working Make sure network cable is plugged in Check the Status of Click Ahead Seating 1 Press Setup 2 Enter access code and press ENTER 3 Select SYSTEM INFO 4 Look at CAS STATUS and status should be OK If Status is OK but still have problems with Cell Phone Paging call LRS If Status shows somethin...

Page 26: ...ired for successful communication Required voltage One 110 220V outlet for the T7503 Operating Frequency Radiated Power 420 470 MHz 1W FCC Part 90 2 4 GHz ISM Band 100mW FCC Part 15 Operating Range Dependent upon pagers used Broadband Connection Cat 5 connection to 10 100BaseT Router connected to Internet Battery Powered Pagers Required voltage One AAA Alkaline battery for the pager Rechargeable P...

Page 27: ...r should you need additional paging supplies call Long Range Systems at 800 437 4996 Monday through Fri day 8 30 am to 5 00 pm Central Time For weekend or night emergencies Long Range Systems has 24 7 live technical support available Please keep in mind that options are limited over the weekend ...

Page 28: ... plastic and cause hairline cracks Pagers and equipment that are cleaned with unapproved cleaners and suffer cracking will not be covered under warranty Do not submerge any LRS paging equipment in any type of liquid as this will also damage the equipment and is not covered under the standard warranty Charging Place rechargeable pagers on the charger and let them charge for 8 hours prior to first u...

Page 29: ...t 2009 Long Range Systems Inc All Rights Reserved This manual contains proprietary information of Long Range Systems Inc LRS and is intended for use only by its employees or customers None of the material contained herein may be copied reproduced republished downloaded displayed posted or transmitted in any form or by any means including but not limited to electronic mechanical photocopying record...

Page 30: ...lication by customer s technical experts Long Range Systems Inc products are not designed intended or author ized for use as components in systems intended to support or sustain life or for any other application in which the failure of the Long Range Systems Inc product could create a situation where personal injury or death may occur Should Buyer purchase or use Long Range Systems Inc products fo...

Page 31: ...27 T7503 User Manual ...

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