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Troubleshooting

Factors to check

The water does not spray

Check if the water tank is filled.

See if the water valve is closed.

Check if the water filter (strainer) is clogged.

The unit is not operating

Check if the power cord is connected.

See if the power is turned off from the main unit. 

See if you are correctly sitting on the seat so that 

the skin sensor switch will function properly. 

(Make sure that the Skin sensor on the seat touches your skin when you sit on the seat.)

Water is leaking

After checking if the plumbing is correctly connected, if water is leaking

from the main unit disconnect and contact service personnel. 

Water pressure is weak

Check if the water pressure is set at “low”.

Check if the water filter (strainer) is clogged.

Seat, water and 

dryer is not warm

When the nozzle doesn’t 

come out

See if the water temperature is set to “low”. 

Check if the dryer temperature is set to “low”.

See if the skin sensor on the seat is touching the skin. 

When water is cold or warm 

Body unit shakes

Dryer does not work 

Adjust the temperature to (mid, high). 

If someone has already used the wash function, wait about 3 minutes to use it.

Sit on the seat for approximately 3 minutes and then use it. 

Tighten the bolt (do not over-tighten)

See if the skin sensor on the seat is touching the skin. 

Specification

Water inlet 

type

Wash 

device

Heated

seat

Warm Air 

Dryer 

Device

Inlet water temperature

37.4 °F ~ 95°F (3°C ~ 35°C)

Ambient temperature

37.4 °F ~ 104°F (3°C ~ 40°C)

Elongated

Dimensions

Weight (Ibs)

11.9 lbs (Packed : 16.5 lbs)

Type

Water inlet pressure

Wash

120V / 60Hz / 670W

Direct Inlet Flow Type

0.07 ~ 0.74MPa

Max. 700cc ± 150cc / min.

Lady Wash

Turbo Wash

Max. 700cc ± 150cc / min.

Max. 700cc ± 150cc / min.

Water pressure 

adjustments

5 levels

Warm water temperature 

control

Room Temp. ~ Low, Normal, High

Heater

600W

Safety device

Thermal fuse, Thermal switch, Float switch

Temperature control

Room Temp. ~ Low, Normal, High

Heater

55 W

Safety device

Thermal fuse, Bimetal

Room temp ~ 131° F , 5 levels

250W

Thermal fuse, Bimetal

Warm air control

Heater

Safety device

Power rating

ATS-500

21

20

46

47

Specifications

 Please be sure to check the following aspects before asking for help.

Trouble shooting

W : 17.3 inch (440mm)

L : 20 inch (508mm)

H : 6.06 inch (154mm)

Summary of Contents for ATS-500

Page 1: ...for the US and Canada The function and design of the product may be changed for quality improvements Important safeguards general cautions are information that can protect the user from safety hazards and also prevent losses Please be sure to read the manual correctly for proper usage Warranty 22 23 ...

Page 2: ...mponents Control designations 9 Installation and cautions 10 Initial operation 12 Basic operation 14 Detailed operation 15 Maintenance 18 Draining water 19 Winter usage 19 Trouble shooting 20 Specifications 21 Warranty 22 23 Product structure and designations 8 Separation of the unit from toilet bowl 13 ...

Page 3: ...led and grounded Danger Improper use of the grounding plug can result in a risk of electric shock If repair or replacement of the cord or plug is necessary do not connect the grounding wire to either flat blade terminal Consult with a licensed electrician if you have concerns about whether the product is properly grounded This product is for use on a normal 120 V circuit and has a grounding plug t...

Page 4: ...r cord or a loosely fitted electric outlet 㻘This can cause an electric shock Observe at all times 㻘Children elderly patients and those who are physically limited should us the low temperature setting for the seat water and dryer 㻘After using the unit at high temperatures the temperature should be readjusted to low for the elderly children and for those with sensitive skin 㻘Those who cannot adjust ...

Page 5: ...ts 2pcs Bolt Case 2pcs User manual Mounting bolts 2pcs Base Plate 1pc Main unit Control Panel Product components Sitting on the heated seat or using the dryer for an extended period of time can potentially cause low degree burning Special precautions should be taken for children those who cannot adjust the temperature and those who have sensitive skin For plumbing For product fixation Installation...

Page 6: ...d lid 㻘Store the removed seat nut and water hose in a safe area in case you move or it needs to be reinstalled Nut Toilet body Exisiting toilet seat Once the base plate is attached to the unit align the unit and toilet fixture facing front and then insert the mounting bolts to the toilet mounting holes Put the bolt into the bolt case and align it with the top of the base plate Insert bolt with bol...

Page 7: ...let seat and turn the water valve to the left to open it See if there is any leaking from the water hose connection Re install the toilet seat and lid that was separated when installing the electronic toilet seat Shut the water supply valve Push and hold the button on the right side of the unit to completely drain the water from the water tank Loosen the nut on the hose that is connected to the un...

Page 8: ... sensor of the seat is only activated with bodily contact please be sure to pull down your clothes amply and do not cover the seat with any clothing items as it can prevent the seat from activating Warning 㻘The wash functions will automatically stop after one minute If you want to use it continuously press the button again Warning 15 14 Operation Basic Sit on the seat Operation Instructions to ope...

Page 9: ...tisseparatedfromnozzle tTocleanuseasoftbrushorasoftcloth tAssembleinthereverseorderofwhennozzoletiptoreplaceanewnozzletiporfinishedcleaning tIfpush button nozzlewillretrackedbacktoitsoriginalpositionandwillperformit sself cleaningfunction Separationofthenozzle Assemblyofthenozzle 㻘When pressing the energy saver light on the electronic toilet seat will turn on 㻘Energy saver mode automatically maint...

Page 10: ...ower cord must be unplugged from the power outlet and make sure water does not contact the cord and or outlet 㻘After cleaning use a soft cloth to dry the unit 㻘Please perform the actions below without sitting on the toilet seat On control panel press and hold the Wash button for three 3 seconds and the water nozzle will extend To clean use a soft bristled brush tooth brush or a soft cloth Upon com...

Page 11: ...yer does not work 㻘Adjust the temperature to mid high 㻘If someone has already used the wash function wait about 3 minutes to use it 㻘Sit on the seat for approximately 3 minutes and then use it 㻘Tighten the bolt do not over tighten 㻘See if the skin sensor on the seat is touching the skin Specification Water inlet type Wash device Heated seat Warm Air Dryer Device Inlet water temperature 37 4 F 95 F...

Page 12: ...nician for help This Warranty does not cover the following 1621 E Saint Andrew Pl Santa Ana CA 92705 www LotusSeats com info lotusseats com For warranty registration please visit www LotusSeats com This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against ha...

Page 13: ...Memo Memo ...

Page 14: ...Lotus Hygiene Systems Inc www LotusSeats com Tel 1 877 808 0055 Email info lotusseats com ...

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