Troubleshooting
Factors to check
The water does not spray
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Check if the water tank is filled.
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See if the water valve is closed.
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Check if the water filter (strainer) is clogged.
The unit is not operating
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Check if the power cord is connected.
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See if the power is turned off from the main unit.
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See if you are correctly sitting on the seat so that
the skin sensor switch will function properly.
(Make sure that the Skin sensor on the seat touches your skin when you sit on the seat.)
Water is leaking
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After checking if the plumbing is correctly connected, if water is leaking
from the main unit disconnect and contact service personnel.
Water pressure is weak
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Check if the water pressure is set at “low”.
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Check if the water filter (strainer) is clogged.
Seat, water and
dryer is not warm
When the nozzle doesn’t
come out
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See if the water temperature is set to “low”.
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Check if the dryer temperature is set to “low”.
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See if the skin sensor on the seat is touching the skin.
When water is cold or warm
Body unit shakes
Dryer does not work
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Adjust the temperature to (mid, high).
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If someone has already used the wash function, wait about 3 minutes to use it.
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Sit on the seat for approximately 3 minutes and then use it.
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Tighten the bolt (do not over-tighten)
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See if the skin sensor on the seat is touching the skin.
Specification
Water inlet
type
Wash
device
Heated
seat
Warm Air
Dryer
Device
Inlet water temperature
37.4 °F ~ 95°F (3°C ~ 35°C)
Ambient temperature
37.4 °F ~ 104°F (3°C ~ 40°C)
Elongated
Dimensions
Weight (Ibs)
11.9 lbs (Packed : 16.5 lbs)
Type
Water inlet pressure
Wash
120V / 60Hz / 670W
Direct Inlet Flow Type
0.07 ~ 0.74MPa
Max. 700cc ± 150cc / min.
Lady Wash
Turbo Wash
Max. 700cc ± 150cc / min.
Max. 700cc ± 150cc / min.
Water pressure
adjustments
5 levels
Warm water temperature
control
Room Temp. ~ Low, Normal, High
Heater
600W
Safety device
Thermal fuse, Thermal switch, Float switch
Temperature control
Room Temp. ~ Low, Normal, High
Heater
55 W
Safety device
Thermal fuse, Bimetal
Room temp ~ 131° F , 5 levels
250W
Thermal fuse, Bimetal
Warm air control
Heater
Safety device
Power rating
ATS-500
21
20
46
47
Specifications
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Please be sure to check the following aspects before asking for help.
Trouble shooting
W : 17.3 inch (440mm)
L : 20 inch (508mm)
H : 6.06 inch (154mm)