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INTERNATIONAL WARRANTY

 LONGINES is delighted you have chosen a time-

piece from its collection, which lives up to the 

brand’s long-established know-how, based on re-

search combined with technical excellence and 

timeless elegance.

La Compagnie des Montres Longines, Francillon 

S.A. grants you, with effect from the purchase date, 

a twenty-four (24) month warranty on all LON-

GINES® watches models and a five (5) year war-

ranty on the automatic watches purchased from 

January 1, 2021, under the terms set out in this 

warranty. All watch straps and bracelets are cove-

red by a 24-month international warranty for any 

material or manufacturing defects.

 The  LONGINES 

international warranty covers defects in materials 

and manufacturing that exist at the time of delivery 

of the  LONGINES watch purchased (“defects”). The 

warranty takes effect only if the warranty certificate 

has been dated and fully completed by an official 

 LONGINES dealer (“valid warranty certificate”). Dur-

ing the term of the warranty and on presenting the 

valid warranty certificate, you are entitled to have 

any defect repaired free of charge. In the event that 

repairs cannot restore your  LONGINES watch to full 

working order, La Compagnie des Montres  Longines, 

Francillon S.A. undertakes to replace it with an iden-

tical  LONGINES watch or another  LONGINES watch 

with similar characteristics. The warranty for the 

replacement watch expires on the same date as the 

warranty for the replaced watch.

The warranty does not cover:

• battery life;

•  normal wear and tear (such as scratches on the 

case and/or glass; alteration of the colour and/

or material of cases, straps, bracelets and chains 

made of leather, textile, rubber or any other 

non-metallic material; the PVD coating; the colour 

of bronze);

•  damage to any part of the watch resulting from 

unsuitable/improper use, neglect, carelessness, 

accidents (knocks, dents, crushing, scratches when 

changing the strap/bracelet, etc.), incorrect use of 

the watch, or failure to follow the instruction manual;

•  harm of any nature whatsoever resulting directly or 

indirectly from using the  LONGINES watch or from 

any operational failure, defect or lack of precision 

in the watch;

•  a  

LONGINES watch having being handled by a 

non-approved person (for example, for the purposes 

of replacing the battery or carrying out servicing or 

repairs) or having been altered from its original state 

other than under the supervision of La Compagnie 

des Montres  Longines, Francillon S.A.

Any other claims against La Compagnie des Montres 

 Longines, Francillon S.A., for example for any kinds 

of damage or harm other than those set out in this 

warranty, are expressly excluded, excepting statuto-

ry rights that the purchaser can assert against the 

manufacturer.

This manufacturer’s warranty:

•  is independent of any warranty that may be provid-

ed by the vendor and for which the vendor accepts 

sole responsibility;

•  in no way affects the purchaser’s rights against the 

vendor nor any other statutory right the purchaser 

may have against the vendor.

The Customer Service department of La Compagnie 

des Montres  

Longines, Francillon S.A. ensures 

your  

LONGINES watch is perfectly maintained. 

 

If your watch needs servicing, entrust it to an offi-

cial  LONGINES dealer or an approved  LONGINES 

Service Centre as listed on our website at 

 

www. longines.com: their servicing is guaranteed to 

comply with the standards of La Compagnie des 

Montres  Longines, Francillon S.A.

* Compagnie des Montres  Longines, Francillon S.A.,

CH-2610 Saint-Imier, Switzerland.

 LONGINES® is a registered trademark.

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