160/200/160P/200P AC/DC Series Machine
www.longevity-inc.com
3
Warranty
A manufacturer's limited warranty covers parts only, unless indicated below, and is furnished for five years
from the date of purchase warranting the product to be free of material defect or workmanship as follows:
Plasma Cutters, Welders, and Multi-Purpose Welders (Coverage for Parts and Labor for five years from the
purchase date at our facility).
In the event of product failure or malfunction, the purchaser/recipient must contact LONGEVITY™ GLOBAL,
INC. to obtain an RMA (return or missing) number and a location of a designated repair facility. The welder,
plasma cutter, multi-purpose unit, or any other welding related equipment comes with warranty on all internal
components. The torch, cables, power cord, clamps, air regulator, argon regulator, hoses, case, paint, and
consumables are not covered under warranty. Packages that are not pre-approved for return, and that do not
have an RMA number will be refused and returned to the purchaser/recipient at the purchasers/recipients own
cost. The product must be returned in its original packaging, with all accompanying components. Repair or
replacement of the defective product will be at our option. The repaired/replaced product will then be returned
to the purchaser. LONGEVITY Global, Inc. will cover the return and replacement shipping charges (both ways)
for units in need of warranty within and only for the first 30 days from the purchase date. After the 30 days
from the purchase date, the purchaser shall be responsible for all shipping and handling costs of returning (both
ways) the defective/faulty products for repair or replacement. We are not responsible for lost returns. The labor
coverage only applies if the unit is serviced at our facility or one of our authorized dealers. We will not
reimburse the labor if your wish to have a third-party or unauthorized repair technicians work on the product.
Shipping Damage
Your machine is insured against damage during shipping. Keep all packing materials and containers in case
machine must be returned. We will initiate a claim with the shipping company to cover damage or loss. If there
is shipping damage upon opening your package, our customer service team will work with you to get the matter
resolved.
